Jacquelyn Coady
North Babylon,NY
Summary
Dynamic Travel Advisor 10+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects. Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages. Independent Travel Agent offering more than 10 years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Independent Travel Advisor
Magic And Wonder Getaways
10.2023 - Current
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Collaborated with suppliers to negotiate competitive rates and exclusive deals for clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Stayed current on industry trends and news, allowing for quick adaptation to changes in the market.
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
Senior Financial Analyst
Stony Brook Medical Center
09.1989 - Current
- Delivered accurate projections by designing robust forecasting techniques tailored to specific business segments.
- Maximized company resources by performing ad-hoc analyses supporting cost reduction initiatives across departments.
- Manage Grants
- Prepare Physician agreements and Cost Schedules
Independent Travel Advisor
Academy Travel
12.2010 - 12.2022
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Collaborated with suppliers to negotiate competitive rates and exclusive deals for clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Stayed current on industry trends and news, allowing for quick adaptation to changes in the market.
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
- Updated and maintained customer databases to increase customer retention.
Education
Bachelor of Science - Accounting
State University of New York Old Westbury
Old Westbury01.1988
Skills
Special Needs Travel
Payment Processing
Reservations Booking
Overseas tours
Client Relationship Building
Expert destination knowledge
Hotel Accommodations
Certification
- CLIA Certified
- College of Knowledge Disney Destinations
- Universal Specialist
Timeline
Independent Travel Advisor
Magic And Wonder Getaways
10.2023 - Current
Independent Travel Advisor
Academy Travel
12.2010 - 12.2022
Senior Financial Analyst
Stony Brook Medical Center
09.1989 - Current
Bachelor of Science - Accounting
State University of New York Old Westbury
- CLIA Certified
- College of Knowledge Disney Destinations
- Universal Specialist
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