Jacquelyn Cochran
Toccoa,GA
Summary
Reliable and detail-oriented professional with quality inspection, customer service, and household management. Brings strong communication, record keeping, and safe work habits. Maintains organized spaces and delivers consistent service. Hands-on professional with a background in home care, quality control, and customer service. Known for accurate inspection documentation, safe patient support, and maintaining clean environment, and teams stay organized and informed.
Overview
1
1
Language
1
1
Certification
2027
2027
years of professional experience
Work History
Homemaker
Homemaker Help At Home
2024 - Current
- Coordinated daily household routines for Help At Home care clients, ensuring smooth operations and client satisfaction
- Scheduled and organized daily activities for clients, caregivers, and family members, enhancing communication and efficiency
- Maintained safe, comfortable, and orderly home environments
- Maintained cleanliness of living areas, bathrooms, and shared spaces, promoting a healthy and comfortable environment
- Prepared meals and organized kitchen spaces for home use
- Shopped for groceries and stocked household supplies
- Washed, folded, and stored laundry with care
Patient Care Assistant
Home Health Care
Toccoa, Georgia
2014 - 2024
- Assisted patients with bathing, dressing, and grooming in home health care settings.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported mobility using walkers, wheelchairs, and transfer techniques safely.
- Prepared meals and assisted with feeding and hydration to ensure nutritional needs were met during home visits.
- Maintained clean, safe living spaces to promote health and well-being for patients receiving home care.
- Prepared meals and maintained cleanliness in patients' homes.
- Provided emotional support and companionship to enhance quality of life for patients and families.
Customer Service Representative, organization
WALMART, Walmart
Toccoa, Georgia
2022 - 2023
- Addressed customer inquiries on Walmart products, orders, and store policies to enhance customer satisfaction.
- Resolved complaints by applying Walmart service standards and de-escalation techniques, improving customer experience.
- Guided customers on product locations, pricing, and availability to ensure informed purchasing decisions.
- Communicated with store teams to coordinate customer service solutions.
- Maintained friendly service while handling phone, chat, and in-person requests.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Quality Control Inspector
Nifco KTW
Toccoa, Georgia
2021 - 2023
- Inspected molded automotive parts for defects, dimensions, and visual standards at Nifco KTW.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Tested finished goods prior to shipment according to established protocols.
- Verified packaging, labeling, and traceability requirements to uphold quality standards prior to shipment from Nifco KTW.
- Documented inspection results in quality records and shift reports to ensure compliance and traceability at Nifco KTW.
- Maintained clean inspection areas and calibrated tools to support accurate quality control processes.
Quality Control Inspector, Packaging
Team Metal Finishing
Toccoa, Georgia
2015 - 2017
- Inspected metal parts for surface defects, ensuring quality standards during metal finishing.
- Measured coating thickness and part dimensions with inspection gauges and calipers.
- Compared parts with blueprint specifications and customer requirements.
- Sorted nonconforming materials for assessment and reprocessing, contributing to quality control efforts.
- Ensured that all products met customer requirements prior to shipment.
- Recorded quality results on inspection reports and batch records.
- Documented quality findings on inspection reports and batch records
- Maintained clean inspection areas and organized quality control tools to support efficient inspection processes.
Education
High School -
Stephens County High School
Toccoa, GA05-2012
Skills
- Quality inspection
- Inspection documentation
- Household management
- Transportation coordination
- Customer service
- Clear communication
- Attention to detail
- Record keeping
- Documentation
- Microsoft Office Suite
- Computer operation
- Teamwork
- Adaptability
- Email communication
- Conflict resolution
- Home communication
- Mobile devices
Certification
- Driver's License
Languages
English
Professional
Timeline
Homemaker
Homemaker Help At Home
2024 - Current
Patient Care Assistant
Home Health Care
2014 - 2024
Customer Service Representative, organization
WALMART, Walmart
2022 - 2023
Quality Control Inspector
Nifco KTW
2021 - 2023
Quality Control Inspector, Packaging
Team Metal Finishing
2015 - 2017
High School -
Stephens County High School