Jacquelyn Folk
Brooklyn,NY
Summary
Proven leader with a track record of enhancing team collaboration and customer satisfaction. Excels in problem-solving and PR strategy development, significantly improving customer relations. Demonstrates exceptional attention to detail and communication skills, adept in data entry and Excel functions. Achieved a notable increase in efficiency and productivity, ensuring compliance with safety regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
School Lunch Helper
Department Of Education
Brooklyn, NY
02.2023 - 07.2024
- Followed supervisor instructions to complete tasks on time.
- Loaded and unloaded construction materials to prepare for use in construction
- Inventory , preparing meals , Cooking , serving meals Breakfast and Lunch
- Cleaned and straightened work areas to maximize productivity and safety.Followed safety protocols on job sites.
Sales Associate
Dollar Tree
Brooklyn, NY
09.2019 - 12.2023
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
Assistant Manager
Pizza Hut
Brooklyn, NY
02.2022 - 10.2022
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Interviewed and hired employees processing online orders, inventory, cleanliness , cash and credit card handling
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Storage Consultant
Treasure Island Storage
Brooklyn, NY
10.2018 - 06.2021
- Supported administrative tasks such as filing, data entry , Scanned and document preparation for more efficient office workflow. Daily emails check and respond open and closed facility. Customer service.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Collected cash and credit card's payments, processed transactions and updated relevant records. Over the phone or in person. Print out invoices for customer's
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
Truck Loader
UPS Warehouse
Manhattan, NY
09.2019 - 11.2019
- Lifted and slid packages on conveyor belts to transport items.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process. Reviewed shipping orders for accurate fulfillment.
- Loaded and strapped shipments into place on trucks. Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate Of Business Administration - Business Administration
Kingsborough Community College
Brooklyn, NYSkills
- Leadership Excellence
- Active Learning
- Teamwork and Collaboration
- Attention to Detail
- Following Directions
- Customer Service
- Data Entry
- PR strategy development
- Problem-solving abilities
- Excellent Communication
- Basic computer knowledge
- Microsoft Excel and PowerPoint
- Time Management
- Problem-Solving
- Inventory Management
Certification
Driver License
P15 -Fitness
Timeline
School Lunch Helper
Department Of Education
02.2023 - 07.2024
Assistant Manager
Pizza Hut
02.2022 - 10.2022
Sales Associate
Dollar Tree
09.2019 - 12.2023
Truck Loader
UPS Warehouse
09.2019 - 11.2019
Storage Consultant
Treasure Island Storage
10.2018 - 06.2021
Associate Of Business Administration - Business Administration
Kingsborough Community College