Jacquelyn Haning
Carnation
Summary
Friendly and dedicated barista, server/hostess, and employee with restaurant, coffee and retail experience. Great at utilizing communication and social skills to solve conflicts and prioritize a healthy working environment. Passionate about safety and efficiency. Extremely dependable in a fast paced and high pressure environment and is always searching for a position with room to advance and develop.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
02.2022 - Current
- Create and compose a variety of hot and cold beverages in a busy environment
- Maintain, restock, and clean customer areas based on need
- Establish and maintain great customer relationships and receive positive feedback consistently
- Utilize sequencing and prioritization in the workplace to be as efficient as possible while communicating well with team members
Barista Shift Supervisor
Starbucks
11.2022 - 08.2023
- Encouraged a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in customer connections.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Hostess
Wassabi On Fire
06.2021 - 10.2021
- Encouraged positive guest relations between staff and customer by maintaining reliable and and fair wait times
- Organized reservations and larger parties for a busy and high demand environment on the phone and in person
- Maintained and restocked host and server stations for maximum efficiency for restaurant as a whole
- Provided assistance to other hosts, servers, chefs and bartenders when I was available to do so
Dining Server/Host/Table Busser
University House Retirement Community
06.2019 - 06.2020
- Greeted and served the elderly community and encouraged respectful and positive interactions within our dining room
- Worked many extra hours to help out when it was needed
- Was constantly aware of where to seat certain patrons based on personal specifics
- Worked well with difficult patrons and maintained patience and respect in a very fast paced environment
- Managed multiple tables at once with efficiency as well as side tasks and prioritized time management and multitasking
- Constantly bussed tables and kept server stations and kitchen clean
- Developed close relationships with patrons to establish trust and respect in a retirement community
Sales Associate
Small Threads For Kids
04.2018 - 10.2018
- Prepared merchandise for sales floor by pricing or tagging
- Encouraged long lasting relationships between customers and staff in a family friendly work environment
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Running Start
Central Washington University
Sammamish, WAEnglish Lit
Montana State University - Bozeman
Bozeman, MTNo Degree - Computer Science / Forensic Psychology
Arizona State University
Tempe, AZ2026
High School Diploma -
Issaquah High School
Issaquah, WA06.2020
Skills
- Knowledgeable in food and drink preparation and safety
- Experience in leadership roles
- Responsible and dependable
- Extremely hardworking
- Patient and cooperative
- Payment handling
- Relationship Building
- Multitasking and Prioritization
- Cleaning and Sanitizing
References
Jenn Johnson - Duvall Commons Starbucks Store Manager
+1 (425) 344-2920
Jason Menia - Interim Duvall Commons Starbucks Store Manager
(425) 830-5794
Wendy Steere - The Orchards, Yakima Starbucks Store Manager
+1 (509) 367-3923
Tyler Miller - Former University House Retirement Dining Manager
(206) 850-2218
Dixie Bair - Small Threads for Kids Store Owner
(425) 445-9133
Timeline
Barista Shift Supervisor
Starbucks
11.2022 - 08.2023
Barista
Starbucks
02.2022 - Current
Hostess
Wassabi On Fire
06.2021 - 10.2021
Dining Server/Host/Table Busser
University House Retirement Community
06.2019 - 06.2020
Sales Associate
Small Threads For Kids
04.2018 - 10.2018
Running Start
Central Washington University
English Lit
Montana State University - Bozeman
No Degree - Computer Science / Forensic Psychology
Arizona State University
High School Diploma -
Issaquah High School