Hi, I’m
Jacquelyn Hoitsma
McDonough,GA
Summary
Experienced in managing virtually every type of equipment and supplies used in the U.S. Army, from foods to toiletries to weapons and vehicles. Highly analytical and well-organized with excellent interpersonal and problem-solving abilities.
Overview
4
years of professional experience
Work History
U.S. Army
U.S. Army National Guard
08.2022 - Current
Job overview
- Serve at a state level to protect communities here at home.
- Federal mission is to support active duty military forces in responding to threats abroad and humanitarian disasters.
- Operate all wheel vehicles and equipment over varied terrain and roadways
- Manage load, unload and safety of personnel being transported
- Oversee and check proper loading and unloading of cargo on vehicles and trailers
- Employ convoy defense techniques
- Identify, correct or report all vehicle deficiencies
- Prepare vehicles for movement/shipment by air, rail or vessel.
Department Of Family And Children Services
Economic Support Specialist
11.2021 - 12.2021
Job overview
- Determined correct services and program resources for individual needs.
- Collected and analyzed personal and financial information to make appropriate determinations.
- Looked for signs of fraud and reported cases to fraud coordinator and investigators.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Lidl
Store Associate
08.2020 - 11.2020
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders and gift card activations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
PSI Security Service
Security Officer, Team Lead
06.2020 - 08.2020
Job overview
- Monitored and authorized entrance and departure of employees and visitors daily.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Golden Corral Buffet And Grill
Cashier
06.2017 - 03.2020
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Education
Georgia State UniversityAtlanta, GA
No Degree from Social Work
2023
Skills
- Teamwork Skills
- Safety Awareness
- Customer Loyalty
- Operational Efficiency
- Authority Control
- Military Operations
- Customer Satisfaction
- Cash Register Operations
Timeline
U.S. Army National Guard
U.S. Army
08.2022 - Current
Economic Support Specialist
Department Of Family And Children Services
11.2021 - 12.2021
Store Associate
Lidl
08.2020 - 11.2020
Security Officer, Team Lead
PSI Security Service
06.2020 - 08.2020
Cashier
Golden Corral Buffet And Grill
06.2017 - 03.2020
Georgia State University
No Degree from Social Work
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