Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jacquelyn Lorenz

Quinlan,TX

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

41
41
years of professional experience

Work History

Dept Mgr/Team Leader

Wal Mart
05.2013 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.

Manager

Eckerd Drug Stores
12.1995 - 04.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Supervisor/Production

Wal Mart Subsidiary
05.1983 - 03.1995
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed internal operational standards and productivity targets.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Estimated labor requirements to support anticipated workload.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Delivered direct feedback to senior management regarding project visibility and status.

Education

High School Diploma -

Quinlan Ford
Quinlan, TX
05.1983

Skills

  • Technical Support
  • Quality Improvement
  • Mentoring
  • Employee Evaluation
  • Client Service
  • Complaint Resolution
  • Cash Handling
  • Coaching
  • Documentation and Reporting

Additional Information

I am a fast learner, very motivated individual

Timeline

Dept Mgr/Team Leader

Wal Mart
05.2013 - Current

Manager

Eckerd Drug Stores
12.1995 - 04.2012

Supervisor/Production

Wal Mart Subsidiary
05.1983 - 03.1995

High School Diploma -

Quinlan Ford

Similar Profiles

CREATE PROFILE
Jacquelyn Lorenz