Floyd Finley
Technical Project Manager
Pembroke Pine,FL
Summary
Results-driven, self-motivated and dynamic Information Technology professional having a demonstrated capacity as a Technical Project Manager on Global IT infrastructure projects. Recognized as a technical expert in Collaboration solutions, of Microsoft Exchange 2013, Lotus Notes Domino. 14 plus years of Management, supervising and leading global senior level engineers and architects in critical infrastructure migration projects.
Overview
30
30
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Team Leader Mgr./Sr. Messaging Engineer Architect
AMADEUS NORTH AMERICA INC
Miami, FL
11.2014 - 12.2020
- Managed and maintained Exchange On-Premises and O365 On-Line environments at corporate headquarters and remote locations.
- Led and managed Messaging Architects staff of 5 team members engaged in migrating and administering complex Microsoft Exchange On-Premises infrastructure to the a Microsoft O365 Exchange On-line SaaS solution.
- Developed migration project plans identifying key issues, approaches and performance metrics.
- Oversaw large portfolio of Messaging related projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs on a bi-annual and annual basis.
- Directed staff of 10 Global Technical Architects governing solutions of Messaging, SharePoint and Confluence, MS Teams and Real Time Collaborative Solutions.
Sr. Messaging & Collaboration Solutions Engineer
AMADEUS NORTH AMERICA INC
Miami, FL
03.2006 - 11.2014
- Responsible for 24x7 operational support and administration of Amadeus' ADP based Exchange 2013 On-premises server environment and its co-existent Domino based servers consisting of 6 Notes Domains defining 65 servers supporting approx. 16,000 account client population.
- Organized and participated in the migration of the Lotus Notes Domino systems to Exchange 2013.
- Responsible for global migration/upgrade of Amadeus to R8.5.3 of Lotus Notes Domino both on clients and servers. Allowed for continued stability and sustainable user experience.
- Collaborated and conducted the Amazon Centralization project of all Domino based servers at various ACOs to Erding’s ADP Data Center in Germany. Assembled and organized processes to move users to respective mail servers, while reducing ACO site Domino servers. Action substantially reduced cost in hardware, licenses and manpower.
- Team Leader for a 5-member Global Level III Amadeus Lotus Notes Domino Messaging Team.
- Technical Lead / Manager's stand-in for running daily operations of the Messaging & Collaborations team.
- Responded to technical concerns quickly and effectively devised solutions.
Product Manager Lotus Notes and Exchange
JM FAMILY ENTERPRISES, INC.
Deerfield Beach, FL
08.2000 - 02.2003
- Responsible for 24x7 operational support and administration of JMF’s user and dealership R5.x production Lotus Notes Domino environment supporting 4000 clients on Notes mail, iNotes, Webmail and SMTP gateways. Also supported a development environment of R5 and R6 consisting of 5 servers for RightFax, Lotus Notes Application Development, and Sametime.
- Managed and supported 2 Microsoft Exchange 5.5 servers used for Calendar & Scheduling.
- Performed network security design and integration duties.
- Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Led server infrastructure development, quality assurance, staging and production systems.
- Identified issues, analyzed information and provided solutions to problems.
- Managed team of 4 employees, overseeing hiring, training, and professional growth of employees.
Manager Groupware & Messaging
ROYAL CARIBBEAN CRUISES LTD
Miami, FL
02.2000 - 08.2000
- Managed and supported a Lotus Notes Release 5 environment consisting of approximately 3000 shore-side users and another 1700 ship-side users spread across approximately 53 Notes servers in 2 Notes domains.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Responsible for personnel administration for staff of 3 administrators.
Team Leader/Sr. Lotus Notes Administrator
NCCI INC
Boca Raton, FL
08.1997 - 02.2000
- Managed, upgraded and supported a Lotus Notes Release 5 environment while handling personnel administration of two junior team members.
- Key team member participating in multiple Disaster Recovery exercises, supporting the Lotus Notes/Domino environment.
- Monitored networks and network devices to resolve technical problems quickly.
- Made recommendations regarding information technology infrastructure overhauls.
- Led server infrastructure development, quality assurance, staging and production systems.
Lotus Notes Administrator/Sr. Financial Analyst
COULTER CORPORATION
Miami, FL
06.1987 - 08.1997
- Delivered financial oversight and advice to corporate stakeholders to improve strategic planning.
- Led meetings with directors to analyze spending and provide financial recommendations.
- Controlled a $15 million-dollar Corporate IT enterprise budget.
- Configured and administered Coulter's IBM Domino Enterprise environment.
- Managed financial budget of the Immunology Division.
Education
BBA - Accounting & Computer Information Systems
Pace University
New York, NY 01.1980 - 06.1983
Skills
Strategic planning
Budgeting
Financial Management
Project planning and development
Microsoft Active Directory
Disaster Recovery Methodologies
Technical Support
Technical project planning
Time Management
Conflict Resolution
Problem-Solving
Leadership
Cultural Awareness
Teamwork and Collaboration
Excellent Communication
Analytical and Critical Thinking
Written Communication
Testing and maintenance
O365 solutions and O365 tenant management
MS Office
Hardware knowledge
Infrastructure planning
System upgrades
Servers expertise
Computer Skills
Attention to Detail
Collaboration
Data Management
iOS
Mac systems
TCP/IP
Self-Motivated
Teambuilding
Critical Thinking
Interpersonal Communication
Certification
CompTIA Security +
Professional Courses
- Seven Habits of Highly Effective People (seminar
- Successful Managers (seminar).
- Managing Conflict in the Workplace (Nova Southeastern Univ certificate).
- Leader as Coach (seminar).
- Art of Successful Negotiations (seminar)
- Creating Win-Win Interpersonal Communication Skills (Nova Southeastern Univ certificate).
- Cyber Security Training ‘16.
- System Security Training ('18, '19, '20).
- Information Security Awareness Training ('17, '18, ’19, ‘20).
- Management Legal & Compliance Series '18.
- Creating Win-Win Interpersonal Communication Skills (Nova Southeastern Univ certificate).
Timeline
Azure Fundamentals
10-2021
CompTIA Security +
05-2021
Team Leader Mgr./Sr. Messaging Engineer Architect
AMADEUS NORTH AMERICA INC
11.2014 - 12.2020
• ITIL certificate IT Service Management
03-2007
Sr. Messaging & Collaboration Solutions Engineer
AMADEUS NORTH AMERICA INC
03.2006 - 11.2014
Product Manager Lotus Notes and Exchange
JM FAMILY ENTERPRISES, INC.
08.2000 - 02.2003
Manager Groupware & Messaging
ROYAL CARIBBEAN CRUISES LTD
02.2000 - 08.2000
Team Leader/Sr. Lotus Notes Administrator
NCCI INC
08.1997 - 02.2000
Lotus Notes Administrator/Sr. Financial Analyst
COULTER CORPORATION
06.1987 - 08.1997
BBA - Accounting & Computer Information Systems
Pace University
01.1980 - 06.1983