Jacquelyn Watkins
Hammond,LA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Detailed-focused Data Analyst with knowledge in data process validation and business needs analysis. Have proven to understand customer requirements and translate into useful project plans. Very dedicated and hard-working with passion for Big Data.
Have worked with innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives.
Overview
5
5
years of professional experience
Work History
Health Informatics Data Analyst
MedCentrix
05.2022 - Current
- Produced over 100 monthly reports using advanced Excel spreadsheet functions .
- Created various Excel documents to assist with pulling metrics data.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Provided technical support for troubleshooting analytics and reporting issues.
Customer Service Representative
Walmart
10.2019 - 04.2022
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved accounting, service and delivery concerns.
- Answered roughly 100 customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Hammond HIgh Magnet School
Hammond05-2020
Skills
- Data filtering
- Visual data representation
- Data formatting
- Defect tracking
- Analytical thinking
- Strong work ethic
- Problem-solving
Timeline
Health Informatics Data Analyst
MedCentrix
05.2022 - Current
Customer Service Representative
Walmart
10.2019 - 04.2022
High School Diploma -
Hammond HIgh Magnet School
Similar Profiles
Madeline SextonMadeline Sexton
Team Captain/Line Cook at Walk-Ons Sports BistreauxTeam Captain/Line Cook at Walk-Ons Sports Bistreaux
Arthelia ColemanArthelia Coleman
Divisional HR Manager at Alacrity SolutionsDivisional HR Manager at Alacrity Solutions
Shekinah McClainShekinah McClain
Healthcare Customer Representative at EveriseHealthcare Customer Representative at Everise
Roniecka SmithRoniecka Smith
Customer Service Manager at Rouses MarketCustomer Service Manager at Rouses Market
Suha ShwaikehSuha Shwaikeh
Healthcare Revenue Cycle Analyst/System Analyst/Data Management (Informatics) at Moffitt Cancer CenterHealthcare Revenue Cycle Analyst/System Analyst/Data Management (Informatics) at Moffitt Cancer Center