
Experienced management professional with depth in recruiting, training, mentoring, coaching and developing staff in large consumer-focused store operations. Strong budgeting, sales, forecasting and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash / inventory management. Broad skills in educating personnel to achieve exceptional levels of customer service, building teams and ensuring the achievement of corporate goals. Proven ability to maintain strong relationships with existing customers, exceeding expectations, and company objectives and key performance indicators. Passionate and skilled in the areas of team leadership, customer satisfaction, client retention and driving sales.