JACQUES DAVIS
West Valley City,Utah
Summary
Achieved high customer satisfaction through effective communication and friendly service. Enhanced customer understanding of product lines by actively listening and providing tailored information. Maintained service quality while managing multiple responsibilities. Delivered exceptional customer experiences through dedicated service efforts. Contributed to a positive sales environment by applying skills in customer relations and problem-solving. Identified customer needs and proposed relevant product solutions. Increased sales through strategic merchandise arrangement and upselling techniques.
Overview
13
13
years of professional experience
Work History
Production Worker
Primo Water
10.2021 - 05.2025
- Oversaw equipment performance and implemented solutions to operational challenges. Championed a clean and organized workspace to enhance team productivity. Analyzed instructions and diagrams to ensure compliance with quality and accuracy standards. Coordinated packaging and shipment processes for finished products.
Warehouse Worker
Forward Air
08.2020 - 01.2021
- Operated forklifts and pallet jacks for efficient material handling and inventory management.
- Implemented improvements in storage systems, increasing space utilization within the warehouse.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
Warehouse Worker
Nellson
02.2019 - 07.2020
- Operated forklifts for efficient material handling and inventory management.
- Ensured compliance with safety protocols to maintain a secure work environment.
- Conducted regular inventory checks to support accurate stock levels and reduce discrepancies.
- Assisted in training new employees on warehouse procedures and best practices.
- Maintained cleanliness and organization of work areas to promote operational effectiveness.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales Associate
The Home Depot
02.2018 - 01.2019
- I worked in lumber and building materials, I cut lumber, I was a forklift operator
- Welcome customers to the store and answer their questions.
- Process point of sale purchases and handle returns of merchandise.
- Cross sell products in other departments.
- Assess customer's needs and provide assistance and information on the product.
Document Specialist
Zions Bank
05.2012 - 06.2017
- Provided technical review of data I made paper work into an electronic version for people who needed to have it easily
- I changed account settings upon request
- I pay detail to accounts to catch anything wrong
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
- Greeted customers and offered them assistance where possible.
Education
High School - Construction and Automotive
Burke County High School (BCHS)
Waynesboro, GA05.2011
Skills
- Forklift
- Ability to overcome objections
- Excellent communication skills
- Building materials
- Critical thinking skills
- Friendly, outgoing demeanor
- Computer program
- Customer loyalty and retention
- Influencing and negotiation
- Workplace cleanliness
- Product packaging
- Product inspection
- Materials handling
- Quality assurance
- Safety management
Timeline
Production Worker
Primo Water
10.2021 - 05.2025
Warehouse Worker
Forward Air
08.2020 - 01.2021
Warehouse Worker
Nellson
02.2019 - 07.2020
Sales Associate
The Home Depot
02.2018 - 01.2019
Document Specialist
Zions Bank
05.2012 - 06.2017
High School - Construction and Automotive
Burke County High School (BCHS)