Jacques Giustetto
Colonia,NJ
Summary
I immigrated to the United States from Italy at the age of 12, overcoming language barriers and adapting to a new environment. Determined to pursue higher education, I enrolled at Rutgers University for an Accounting Degree with the goal of becoming a CPA. Currently working at Walgreens as a Designated Hitter, managing responsibilities in the pharmacy and on the shop floor. I am passionate about applying my business degree knowledge to the workforce, with a focus on achieving my goal of becoming a CPA.
Overview
3
3
years of professional experience
Work History
Designated Hitter
Walgreens
Colonia, NJ
08.2022 - Current
- Provided excellent customer service through active listening and problem-solving skills.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash transactions accurately, contributing to overall store efficiency and financial integrity.
- Processed returns and exchanges with professionalism and attention to detail, ensuring customer satisfaction.
- Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
- Trained new employees on store procedures and protocols, fostering a positive work culture that prioritized teamwork and collaboration.
- In the pharmacy, located prescriptions, updated insurance plans, filled prescriptions for different customers, and communicated with healthcare professionals.
Stock Associate/Customer Service Representative
Zara Inc.
Edison, NJ
06.2021 - 03.2022
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Prevented backorders by monitoring inventory levels closely; replenishing stocks as necessary before reaching critical low points.
Education
Bachelor of Science - Accounting
Rutgers, The State University of New Jersey
New Brunswick, NJ01.2025
Skills
- Business Administration
- Bookkeeping Software
- Time Management
- Effective Communication
- Problem Solving
- Customer Service
- Adaptability
- Interpretation Skills
Languages
Italian
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Designated Hitter
Walgreens
08.2022 - Current
Stock Associate/Customer Service Representative
Zara Inc.
06.2021 - 03.2022
Bachelor of Science - Accounting
Rutgers, The State University of New Jersey