Jacqui Carr
Evergreen Park,IL
Summary
Adept at transforming visions into reality, I leveraged my role as Owner/Floral Designer and Wedding and Events Production Manager at Flowers for Dreams to elevate customer satisfaction and streamline operations. My expertise in small business operations and knack for relationship building resulted in significant repeat business. Skilled in customer relations and team leadership, I consistently exceeded project expectations.
Overview
20
20
years of professional experience
Work History
Owner/Floral Designer
Honey Flower Studio
01.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Lead creative floral designer for all wedding and event.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Wedding and Events Production Manager
Flowers for Dreams
01.2016 - 03.2017
- Oversaw the wedding and events design team to ensure that designs are up to company standards.
- Interviewed, hired, and trained all new designer.
- Monitored each wedding budgets to keep projects on task and avoid waste.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Floral Specialist/Produce Team Member
Whole Foods Market
01.2005 - 03.2016
- Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
- Developed strong relationships with vendors, ensuring high-quality flowers at competitive prices.
- Increased sales through effective merchandising and attractive displays, showcasing seasonal offerings.
- Prioritized time management effectively while juggling multiple tasks simultaneously under tight deadlines.
Education
Bachelor of Arts - Art History
Columbia College Chicago
Chicago, IL05-2013
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner/Floral Designer
Honey Flower Studio
01.2020 - Current
Wedding and Events Production Manager
Flowers for Dreams
01.2016 - 03.2017
Floral Specialist/Produce Team Member
Whole Foods Market
01.2005 - 03.2016
Bachelor of Arts - Art History
Columbia College Chicago
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