Sherry Ayars
Chehalis,WA
Summary
Driven floral designer with a proven track record at Petals Design And Living Gifts, enhancing customer satisfaction and fostering repeat business through exceptional client service and relationship building. Skilled in small business operations and staff management, adept at transforming client visions into reality. Demonstrates strong decision-making and teamwork, ensuring project success.
Overview
14
14
years of professional experience
Work History
Owner/Floral Designer
Petals Design And Living Gifts
02.2018 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Floral Designer/Customer Service Cashier
Michaels Craft Store
03.2010 - 02.2018
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Researched latest design trends, colors, and vendor products for use in new pieces.
Education
Kelso High School
Kelso, WALower Columbia College
Longview, WABea's Floral Design School
Silverton, ORSkills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Client Service
Project estimating
Staff Management
Product branding
Customer Service
Decision-Making
Teamwork and Collaboration
Team Leadership
Timeline
Owner/Floral Designer
Petals Design And Living Gifts
02.2018 - 05.2024
Floral Designer/Customer Service Cashier
Michaels Craft Store
03.2010 - 02.2018
Kelso High School
Lower Columbia College
Bea's Floral Design School
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