Jacquie Schraffenberger
Chandler,AZ
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Home Health Registered Nurse Case Manager
Summit Home Health Care Inc.
PHOENIX, Arizona
10.2022 - Current
- Provided skilled nursing assessments, interventions, and treatments to homebound patients.
- Conducted patient education regarding disease process and self-care techniques.
- Performed comprehensive physical assessments in accordance with agency policies and procedures.
- Developed care plans and coordinated services for home health patients.
- Participated in interdisciplinary team meetings to discuss patient status and coordinate services provided by other disciplines.
- Managed caseload efficiently while meeting productivity goals set forth by management.
- Adhered strictly to HIPAA regulations when handling confidential information related to clients' health records.
- Collaborated with physicians, families, and other healthcare professionals to ensure quality of care.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Trained new home health nurses, sharing best practices and clinical expertise.
- Utilized electronic health records to document patient care accurately and comprehensively.
MS Telehealth Nurse Educator
Lash Group
Frisco, TX
08.2021 - 10.2022
- Staff Telephone consumer support position in a call center environment for patients, accepted inbound calls and made outbound calls to enrolled patients.
- Provided education, assistance and support to patients.
- Worked across functional teams (ex. Reimbursement support) with the ability to understand key principles of reimbursement, patient assistance and copay assistance.
- Risk assessment of patients for compliance and adherence to treatment regimen identifying barriers to care and refer to additional support services.
- Entered all consumer activities accurately in Clinical Database.
- Worked within structured business rules, scripting and database. Intakes and reported adverse events as directed.
Home Health Registered Nurse Case Manager
Summit Home Health Care Inc.
Phoenix, AZ
03.2018 - 05.2021
- Completed and updated clinical records within 24 hours, in Axxess
- Modified patients treatment plans as indicated by patients responses and new physician orders.
- Delivered evidence-based, cost-effective care to every patient based on extensive experience in wound care.
- Performed patient assessments and communicated results to physicians and care team.
- Obtained physician's written prescription and approval for all treatment.
Home Health Registered Nurse Case Manager
Lifetime Care
Rochester, NY
10.1998 - 02.2018
- Trained and mentored student nurses and new graduates on a bi-monthly basis.
- Conducted accurate chart updates daily in computer system.
- Educated patients on preventative care and lifestyle choices to improve overall health.
- Coordinated with interdisciplinary team on a weekly basis, to promote comprehensive care and continuity of services.
- Maintained strict patient confidentiality in alignment with HIPAA directives.
- Developed and implemented treatment within physician's recommendations.
- Treated patients with need for disease process teaching, wound care needs and was proficient in ostomies.
Registered Nurse, Medical-Surgical Unit
FF Thompson Hospital
Canandaigua, NY
10.1995 - 10.1998
- Participated in continuing education programs to maintain professional licensure requirements.
- Administered prescribed medications and treatments in accordance with approved nursing techniques.
- Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
- Performed cardiopulmonary resuscitation accurately and effectively.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Registered Nurse, Neuro-Surgical Unit
Strong Memorial Hospital
Rochester, NY
10.1993 - 10.1995
- Provided patient care and education to patients with chronic illnesses.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Provided emotional support and comfort to families during difficult times.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Conducted intake assessments with patients and relatives to gather case history.
Registered Nurse, Medical-Surgical Unit
Clifton Springs Hospital and Clinic
Clifton Springs, NY
12.1987 - 10.1993
- Participated in continuing education programs to maintain professional licensure requirements.
- Administered prescribed medications and treatments in accordance with approved nursing techniques.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
- Performed vital signs monitoring for early identification of changes in patient condition or response to treatment plan.
- Developed positive relationships with patients to ensure quality holistic care was provided throughout the hospital stay.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Education
Associate of Science - Nursing
Finger Lakes Community College
Canandaigua, NY12-1989
Skills
- Chronic Disease Management
- Multidisciplinary Collaboration
- Patient care planning
- Compassionate patient care
- Case management experience
- Electronic Medical Records
Certification
- RN license in state of AZ, expires 04/01/2026
- RN license in state of Massachusetts, expires 10/24/2024
References
References available upon request.
Timeline
Home Health Registered Nurse Case Manager
Summit Home Health Care Inc.
10.2022 - Current
MS Telehealth Nurse Educator
Lash Group
08.2021 - 10.2022
Home Health Registered Nurse Case Manager
Summit Home Health Care Inc.
03.2018 - 05.2021
Home Health Registered Nurse Case Manager
Lifetime Care
10.1998 - 02.2018
Registered Nurse, Medical-Surgical Unit
FF Thompson Hospital
10.1995 - 10.1998
Registered Nurse, Neuro-Surgical Unit
Strong Memorial Hospital
10.1993 - 10.1995
Registered Nurse, Medical-Surgical Unit
Clifton Springs Hospital and Clinic
12.1987 - 10.1993
Associate of Science - Nursing
Finger Lakes Community College
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