Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqulene Steele

Louisville,Kentucky

Summary

I bring my professionalism in customer support with strong communication and problem-solving skills along with patience and understanding.. I'm known for showing teamwork, adaptability, and achieving results under changing conditions to provide the best customer service .

Overview

17
17
years of professional experience

Work History

Assistant Director of Daycare Center

Okolona Child Development Center
7201-B Preston Hwy. Louisville, Ky 40219
03.2001 - 08.2018
  • Developed and implemented curriculum enhancements to improve child engagement and learning outcomes.
  • Collaborated with staff to optimize daily operational workflows, ensuring efficient program delivery.
  • Mentored teaching staff, fostering professional development and enhancing instructional effectiveness.
  • Streamlined communication between parents and educators, promoting community involvement in child development initiatives.

Customer Care Representative

Okolona Child Development Center
7201-B Preston Hwy Louisville, Ky 40219
03.2001 - 08.2018
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Collaborated with team members to enhance client experience and streamline communication processes.
  • Trained new staff on operational protocols and best practices for client interactions.
  • Implemented feedback mechanisms to assess service quality and drive continuous improvement.

Education

High School Diploma -

Vilseck Highschool Germany
Germany

Bachelor of Science - Healthcare Management

South University Savannah
GA
03-2024

Bachelor of Science - Health Care Management

Independence University
Salt Lake City, UT
08-2021

Skills

  • Client relations and customer service
  • Great communication skills
  • Team worker
  • Conflict Resolution
  • Patient

Timeline

Assistant Director of Daycare Center

Okolona Child Development Center
03.2001 - 08.2018

Customer Care Representative

Okolona Child Development Center
03.2001 - 08.2018

High School Diploma -

Vilseck Highschool Germany

Bachelor of Science - Healthcare Management

South University Savannah

Bachelor of Science - Health Care Management

Independence University

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