Jacquline Jackson
Dallas,TX
Summary
Accomplished Juvenile Probation Officer with a decade of specialized experience in juvenile probation and an extensive 16-year background in the criminal justice system. Currently seeking a managerial position within the Juvenile Detention Administration Division. Renowned for exceptional leadership and supervisory skills, honed through hands-on experience as a floor worker and overseeing other juvenile supervision officers at the Dallas County Juvenile Department. Demonstrates profound dedication and resilience in challenging environments, coupled with an in-depth understanding of legal system intricacies. Excel at communicating effectively, fostering positive relationships, and motivating individuals towards transformative life choices.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Juvenile Probation Officer/Case Worker II
Dallas County Juvenile Department
10.2017 - Current
- Demonstrates exceptional proficiency as a Juvenile Probation Officer, focusing on rehabilitative engagement with at-risk youth
- Conducted in-depth assessments through interviews and interactions to accurately determine the needs and risks of juveniles under supervision
- Served as a vital link between young clients, their families, the juvenile justice system, educational institutions, and community-based services.
- Prepares detailed reports and recommendations to juvenile courts, contributing to informed decision-making regarding probation terms, rehabilitation efforts, and other judicial proceedings
- Convened regular review meetings to evaluate the progress of juveniles, adjusting strategies and intervention plans as needed to meet evolving needs
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
Assistant Program Coordinator
Dallas County Juvenile Department
02.2013 - 10.2017
- Instrumental in the development and implementation of staff training and coordination of residential and volunteer programs, significantly enhancing operational efficiency and program impact
- Led and executed structured weekly training sessions for over 250 staff members, emphasizing the importance of certification and preparedness, which underpinned the department's high standards
- Demonstrated superior supervisory skills by upholding stringent accountability and professionalism standards, effectively managing team dynamics, and exhibiting leadership through direct supervision, performance evaluation, and the provision of constructive feedback to promote staff development
- Managed and organized monthly meetings, comprehensive reports, and detailed program schedules for more than 150 volunteers, showcasing exceptional organizational abilities and a steadfast dedication to the department's objectives
- Adapted quickly to changing priorities while maintaining a high level of attention to detail in all aspects of role responsibilities.
Senior Secretary
Dallas County Juvenile Department
03.2012 - 09.2012
- Provided comprehensive administrative support to the Superintendent of the Juvenile Detention Center, ensuring efficient operation of the executive office
- Prepared and edited correspondence, communications, presentations, and other documents on behalf of the Superintendent, facilitating precise and effective internal and external communication
- Played a pivotal role in the daily operations of the detention center by executing a variety of moderately complex secretarial tasks, contributing to the smooth and efficient management of the facility.
Juvenile Supervision Officer I & III
Dallas County Juvenile Department
10.2008 - 03.2012
- Oversaw and guided both pre-adjudicated and post-adjudicated youth within a secure detention environment, ensuring safety and compliance with facility protocols.
- Implemented and instructed a behavior modification curriculum designed to foster positive changes, enhance personal growth, and prepare youth for successful reintegration
- Enhanced safety by conducting regular security checks and monitoring youth interactions
- Facilitated group therapy sessions to address underlying issues and promote healthy coping strategies among juveniles
- Maintained a secure environment by enforcing rules, policies, and procedures consistently across all residents
- Promoted positive change by providing consistent support, guidance, and encouragement to at-risk youth.
Education
BS Corrections -
Langston University
Langston, OklahomaSkills
- Professional boundaries
- Team Leadership
- Family engagement
- Verbal and written communication
- De-Escalation Techniques
- Policy Interpretation
- Juvenile Assessment
- Juvenile court system familiarity
- Risk and needs assessments
- Critical Thinking
- Problem-Solving
- Computer Skills
Certification
- Texas Juvenile Justice Department (TJJD) – Juvenile Probation Officer Certification
- First Aid/CPR Certified & Handle Care with Certified
Accomplishments
- Over 15 years of dedicated service to Dallas County clients and community, October 2018
- Unit of the Month -Placement Services, September 2018
- Black History Committee, March 2019/2021/2024
- Employee Appreciation Committee, 2019
- Caught in the Act Certificates 2009, 2013, 2015, 2018, 2019, 2023
- Employee of the Year; Probation Services 2003
Timeline
Juvenile Probation Officer/Case Worker II
Dallas County Juvenile Department
10.2017 - Current
Assistant Program Coordinator
Dallas County Juvenile Department
02.2013 - 10.2017
Senior Secretary
Dallas County Juvenile Department
03.2012 - 09.2012
Juvenile Supervision Officer I & III
Dallas County Juvenile Department
10.2008 - 03.2012
BS Corrections -
Langston University
- Texas Juvenile Justice Department (TJJD) – Juvenile Probation Officer Certification
- First Aid/CPR Certified & Handle Care with Certified
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