Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquline Whalen

Le Roy,IL

Summary

Dedicated Paraprofessional with a track record of fostering positive learning environments and enhancing student support at LeRoy Cusd #2. Excelled in behavior management and effective communication, significantly contributing to classroom efficiency and student success. Skilled in both individual and group instruction, demonstrating a quick learning ability and proficiency in various computer programs.

Overview

18
18
years of professional experience

Work History

Paraprofessional

LeRoy Cusd #2
10.2022 - Current
  • Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improve classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervise students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Responsible for creating snack calender for entire PreK class. Ordering supplies and food for snack. Preparing snack daily for all PreK classrooms.
  • Supervisor during recess.
  • AM drop-off duty responsible for getting kids out of vehicles and into the school safely and quickly.
  • Reported on student progress, behavior, and social skills to parents.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.

Customer Care Center Specialist

State Farm Insurance Inc
07.2022 - 10.2022

Carried a producer license for property-business and liability and general liability but was unable to pass the 4th test and was let go from company.

Customer Service Assistant

COUNTRY Financial
03.2007 - 03.2012

Responsible for keying auto policy changes in FADE Plus.


Gathered information as well as set up Siebel requests.


Sent requested proof of Insurance. DEC pages, Insurance cards.


Created/Set up new business for Agents.


Assisted Customer Service representatives with questions on processing requested changes on auto policies.

Education

High School Diploma -

Normal Community West High School
Normal, IL
05.2002

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Teacher support
  • Data collection
  • Classroom organization
  • Classroom management
  • Computer skills
  • Documentation
  • Small group instruction
  • Group and individual instruction
  • Relationship building
  • Schedule management
  • Clerical support
  • Activity oversight
  • Note-taking assistance
  • Smartboard
  • Friendly and outgoing
  • Organization and prioritization
  • Familiar with different computer programs
  • Quick learner
  • Efficient typing on keyboard

Timeline

Paraprofessional

LeRoy Cusd #2
10.2022 - Current

Customer Care Center Specialist

State Farm Insurance Inc
07.2022 - 10.2022

Customer Service Assistant

COUNTRY Financial
03.2007 - 03.2012

High School Diploma -

Normal Community West High School
Jacquline Whalen