Jacqulyn Cavins
Edmond,Oklahoma
Summary
Delivery driver with extensive experience in customer service and GPS navigation, ensuring timely order delivery while managing multiple tasks. Proven cash management skills enhance customer interactions and satisfaction. Results-driven Freight Manager with expertise in logistics coordination, inventory management, and regulatory compliance, consistently delivering projects on time and within budget. Strong communication, problem-solving, and leadership abilities contribute to high productivity and efficiency in team environments.
Overview
10
10
years of professional experience
Work History
Freight Manager
Dollar Tree Department Store
Edmond, OK
06.2025 - 12.2025
- Oversaw inventory management and stock replenishment processes.
- Trained staff on safety protocols and proper handling techniques.
- Communicated effectively with team members to enhance collaboration.
- Ensured efficient movement of freight by coordinating with transportation and warehouse personnel.
- Evaluated current procedures for freight handling processes to maximize efficiency and effectiveness.
- Managed communication between internal departments regarding freight status updates at all stages of transit.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Barista
Veterans canteen services
Oklahoma City, Oklahoma
02.2024 - 01.2025
- Delivered excellent customer service in fast-paced café environment.
- Prepared a variety of coffee beverages following established recipes.
- Operated espresso machines and brewing equipment efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Managed inventory by restocking supplies and monitoring product freshness.
- Processed customer transactions accurately using point-of-sale systems.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Delivery Driver
Doordash
Edmond, OKLAHOMA
09.2020 - 01.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Maintained set routes and schedules to meet customer expectations.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Utilized relevant map programs and GPS systems to navigate routes.
Cashier
Crest
Edmond, OKLAHOMA
04.2020 - 10.2020
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Cashier/waiter
Kfc
Edmond, OKLAHOMA
02.2020 - 04.2020
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and special requests.
- Handled cash and credit payments following company procedures.
- Collaborated with team members to ensure smooth service flow.
- Resolved customer complaints quickly to enhance satisfaction.
- Monitored inventory levels and restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Homemaker
self
Edmond, OK
09.2017 - 01.2020
- Managed household finances, budgeting, and expense tracking to ensure cost efficiency.
- Planned and prepared nutritious meals, accommodating dietary needs and preferences.
- Coordinated family schedules, appointments, and activities for optimal time management.
- Maintained a clean, organized, and safe living space through effective housekeeping practices.
- Oversaw home maintenance, repairs, and vendor communications.
- Provided caregiving, emotional support, and educational guidance to children
- Homed Foster children
Delivery driver
Papa Johns
Edmond, OKLAHOMA
06.2016 - 08.2017
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
Education
Associate of Applied Science - massage therapy
Heritage College
Okc06.2009
High School Diploma -
Capitol Hill High School
Oklahoma City, OK05-2008
Skills
- Load balancing strategies
- Cargo handling operations
- GPS navigation
- Cash management
- Customer service excellence
- Telephone etiquette
- Effective listening
- Collaborative teamwork
- ID verification
- Payment collection
- Product recommendations
- Order fulfillment
- Merchandise restocking
- Liquor regulation knowledge
- Professional customer interactions
- Empathetic engagement
Timeline
Freight Manager
Dollar Tree Department Store
06.2025 - 12.2025
Barista
Veterans canteen services
02.2024 - 01.2025
Delivery Driver
Doordash
09.2020 - 01.2024
Cashier
Crest
04.2020 - 10.2020
Cashier/waiter
Kfc
02.2020 - 04.2020
Homemaker
self
09.2017 - 01.2020
Delivery driver
Papa Johns
06.2016 - 08.2017
Associate of Applied Science - massage therapy
Heritage College
High School Diploma -
Capitol Hill High School