Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacqulyn Guzman

Junction

Summary

Ive spent many years in management, I enjoy customer service and leadership. I have always started at the bottom of what every company I have worked at and ended up in management. I have always tried to be the best employee I could possibly be bringing honesty , loyalty and hard work to all of my jobs. I have learned many skills through out the years that has helped me become a dependable leader. I strive to continue learning new things in order to grow a a manager

Overview

25
25
years of professional experience

Work History

Retail Area Manager

CTX Velocity
Junction, TX
04.2021 - Current

Assisted with personal cash deposits and payroll processing. Supported ordering of merchandise and vendor communications. Aided in hiring and firing processes. Managed paperwork related to store profit and loss and lottery sales.

  • Analyzed sales data to identify trends and optimize inventory management practices.
  • Conducted regular site visits to ensure compliance with company policies and operational excellence standards.
  • Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Maintained compliance with company policies, procedures, and safety standards while overseeing multiple locations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Office Manager

Whiskey River Customs
Junction, TX
07.2013 - 04.2021

Oversaw billing operations for client-ordered auto parts. Led diagnostic assessments on vehicles. Managed tax filing and payroll processes to ensure compliance.

  • Streamlined office operations by implementing efficient filing and inventory systems.
  • Coordinated vendor relationships to enhance procurement processes and service delivery.
  • Oversaw office budget, tracking expenditures to maintain financial integrity.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Assistant Manager

Stripes Convenience Store
Sterling City, TX
07.2006 - 02.2012
  • Supervised daily operations to ensure compliance with company policies and customer service standards.
  • Trained and mentored staff on operational procedures and best practices for efficiency.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandise strategies accordingly.

Manager

Dairy Queen
Sterling City, TX
01.2001 - 03.2007
  • Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored staff to enhance performance and maintain high operational standards.
  • Implemented process improvements that increased workflow efficiency and reduced wait times.
  • Managed inventory levels, ensuring sufficient stock while minimizing waste and costs.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

Edinburg High
Edinburg, TX
06-1988

Skills

  • Store operations
  • Profit maximization
  • Customer service
  • Cash management
  • Complaint resolution
  • Inventory control

Languages

Spanish
Limited Working

Timeline

Retail Area Manager

CTX Velocity
04.2021 - Current

Office Manager

Whiskey River Customs
07.2013 - 04.2021

Assistant Manager

Stripes Convenience Store
07.2006 - 02.2012

Manager

Dairy Queen
01.2001 - 03.2007

High School Diploma -

Edinburg High
Jacqulyn Guzman