Jaculine Pledger
Friendswood,TX
Summary
Skilled customer service professional seeking a position that utilizes my broad range of organizational, communication, multitasking and people skills in an upbeat work environment.
Overview
9
9
years of professional experience
Work History
FLIGHT ATTENDANT
SOUTHWEST AIRLINES
04.2019 - Current
- Inflight services- sensitivity awareness, staying assertive and enforcing laws, overall general customer service and fast problem solving
- Strictly following FAA procedures and staying up to date on all required certifications and training.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
SURGICAL ASSISTANT
DR. BRIAN SCHAULIN D.D.S., PA
06.2018 - 04.2019
- Managing accounts, insurance verification and scheduling high volumes of patients daily.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Front desk clerical duties, face to face patient care/ customer service.
SURGICAL ASSISTANT
FORT BEND ORAL SURGEONS
08.2015 - 05.2018
- Same as above.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Education
Dental Assistant Program -
ALVIN COMMUNITY COLLEGE
Alvin, TX08.2015
Biology studies -
ALVIN COMMUNITY COLLEGE
Alvin, TX08.2014
DIPLOMA -
FRIENDSWOOD HIGH SCHOOL
Friendswood, TX06.2011
Skills
- Highly knowledgeable with computers
- Excellent communication
- Friendly and fast learner
- Broad range of office experience
- Works well in team atmosphere
- Quick problem solver
- Very adaptable
- Critical thinking abilities
- Attentive Customer Service
Timeline
FLIGHT ATTENDANT
SOUTHWEST AIRLINES
04.2019 - Current
SURGICAL ASSISTANT
DR. BRIAN SCHAULIN D.D.S., PA
06.2018 - 04.2019
SURGICAL ASSISTANT
FORT BEND ORAL SURGEONS
08.2015 - 05.2018
Dental Assistant Program -
ALVIN COMMUNITY COLLEGE
Biology studies -
ALVIN COMMUNITY COLLEGE
DIPLOMA -
FRIENDSWOOD HIGH SCHOOL