Jacy Cochran
Milwaukee,WI
Summary
Dynamic professional with extensive experience in case management and care plan development at Care Horizon Inc. Proven ability to foster relationships with clients and service providers while effectively managing high caseloads. Highly organized and skilled in referral coordination, ensuring efficient workflow and positive outcomes for clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Assistant
Dale Bugasch and Associates
Glenview, IL
02.2023 - 04.2024
- Assisted clients with questions and paperwork by email, phone, and in person
- Organized tax returns for filing and submission using Lacerte and QuickBooks
- Organized office supplies and filing systems to maintain efficient workflow
Care Coordinator
Care Horizon Inc
Urbana, IL
02.2018 - 04.2021
- Independently managed an average caseload of 100 clients in a fast-paced, high-stress environment.
- Facilitated referrals to community resources such as housing, transportation, and day-care opportunities.
- Maintained accurate client records in accordance with agency policies and procedures.
AmeriCorps VISTA
Habitat for Humanity of Dane County
Madison, WI
04.2016 - 04.2017
- Collaborated with multiple departments and Habitat for Humanity affiliates to develop a pilot Home Repair Program
- Performed extensive community outreach to determine program directions and goals
- Established strong relationships with local agencies, donors, and volunteers
Education
Bachelor of Arts - Social Welfare
University of Wisconsin-Madison
Madison, WI05.2016
Skills
- Case management
- Care plan development
- Relationship building
- Time management
- Organizational skills
- Referral coordination
Certification
Certificate in Gerontology
Online-ed2go
Timeline
Office Assistant
Dale Bugasch and Associates
02.2023 - 04.2024
Care Coordinator
Care Horizon Inc
02.2018 - 04.2021
AmeriCorps VISTA
Habitat for Humanity of Dane County
04.2016 - 04.2017
Bachelor of Arts - Social Welfare
University of Wisconsin-Madison
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