Jacy Justis
GREENEVILLE,TN
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
EVS Director
Laughlin Health Care Center
GREENEVILLE, TN
06.2025 - Current
- Managed daily operations of the environmental services department at a healthcare facility, ensuring compliance with health regulations.
- Oversaw training programs for staff on infection control and safety procedures, enhancing team readiness and safety standards.
- Developed and implemented waste management protocols for safe disposal practices.
- Coordinated supply orders to maintain departmental operations, optimizing resource availability to support uninterrupted service delivery.
EVS - Housekeeping
Laughlin Health Care Center
GREENEVILLE, TN
07.2021 - 06.2025
- Ensured cleanliness and sanitation in patient rooms and common areas, contributing to a safe and welcoming environment.
- Operated industrial cleaning equipment for thorough floor maintenance, enhancing overall facility appearance.
- Monitored and restocked cleaning supplies to ensure uninterrupted daily operations.
Assistant Store Manager
Food Country Usa
GREENEVILLE, TN
05.2020 - 06.2021
- Oversaw daily store operations, ensuring adherence to company policies and standards.
- Streamlined inventory management and restocking procedures, enhancing product availability.
- Facilitated training and onboarding of new team members and improving team integration.
Lead Cashier
Food Country Usa
GREENEVILLE, TN
02.2018 - 05.2020
- Trained and mentored new cashiers on register procedures and customer service to enhance team readiness.
- Supervised daily cash operations, ensuring smooth transaction processing and customer satisfaction.
- Managed cash drawer audits, ensuring accuracy and minimizing discrepancies.
- Provided friendly greetings to ensure a positive customer experience. and provided excellent customer service.
Education
High School Diploma -
James Madison High School
TN 08.2015 - 05.2019
Skills
- Time management
- Conflict resolution
- Effective communication
- Teamwork
- Cash handling
- Infection control
- Attention to detail
- Retail operations
- Customer service and engagement
- Hiring and training
- Shift scheduling
Timeline
EVS Director
Laughlin Health Care Center
06.2025 - Current
EVS - Housekeeping
Laughlin Health Care Center
07.2021 - 06.2025
Assistant Store Manager
Food Country Usa
05.2020 - 06.2021
Lead Cashier
Food Country Usa
02.2018 - 05.2020
High School Diploma -
James Madison High School
08.2015 - 05.2019