Jacy Shimahara

Waialua

Summary

Calm and determined individual recognized for integrity and attention to detail. Extensive background in enhancing customer experiences and managing operational tasks in high-pressure environments.

Overview

years of professional experience

Work History

Beach Boy / Co Owner

Sea & Board Sports Hawai'i

Hale'iwa, HI

06.2012 - Current

Provided customer service to enhance guest experiences at the beach and for water sports activities ensuring safety, knowledge, and fun.
Assisted in maintaining equipment, ensuring safety standards and operational readiness for rentals, surf lessons and SUP tours.
Coordinated logistics for events, bookings, and staff optimizing activity processes and resource allocation for maximum efficiency.
Trained new staff on safety protocols, equipment usage, and customer engagement techniques to ensure consistency and welcoming environment.
Taught lessons 4 days per week for 20 to 60 participants, while managing 3 to 6 team members a day.

Handler

Orthogonal Thinker

Alamoana, Hawaii

08.2021 - 12.2025

Supported owner David Nikzad in executing strategic decisions and operational tasks.
Organized and prioritized tasks related to personal life to ensure seamless daily operations.
Created memorable investor trips 2 to 3 times per mouth through beach events and activities. Delivered unique surfing and local culinary experiences. Fostered connections through educational initiatives tailored to investor interests.
Provided strategic insights and recommendations regarding future investors and investment opportunities in Hawaii.
Supported household operations by overseeing childcare and procuring desired items, such as vehicles and electronics.

Professional Stand Up Paddle Surfer & Racer

Sunova Surf Boards

Hawaii & Sydney Australia

11.2013 - 02.2020

Self-motivated, with a strong sense of personal responsibility.
Managed rigorous training schedule with 8 to 10 sessions weekly, complemented by 2 to 4 surf lessons daily outside of competition commitments.
Engaged in competitive stand-up paddle boarding on the World Tour, excelling in racing and surfing events.
Participated in local races such as Maui to Moloka'i and Moloka'i to Oahu.
Collaborated with Sunova Surfboards to refine research and development processes for product design and testing.

Education

First Aid, CPR, Lifeguard Training Certificate -

Core Hawaii Emergency Training

Hale'iwa, HI

05.2025

High School Diploma -

Waialua Intermediate & High School

Waialua, HI

06.2012

Skills

Calm under pressure
Integrity
Communication

Teamwork
Attention to detail
Driven and determined

Timeline