Jada Baldwin
Chesapeake,VA
Summary
Experienced in handling all customer, documentation, and business needs. Dedicated Customer Service providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Truck Driver
Raniya's Trucking Company
Chesapeake, VA
01.2024 - Current
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Verified load against shipping papers to ensure accuracy of shipment.
- Reported all accidents or violations to management immediately upon occurrence.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Truck Driver
Werner Enterprises
Omaha, NE
05.2022 - 11.2023
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Verified load against shipping papers to ensure accuracy of shipment.
- Reported all accidents or violations to management immediately upon occurrence.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Dental Assistant
LWSS Family Dentistry
Suffolk, VA
02.2019 - 05.2022
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Kept accurate records of dental treatments provided for each patient's visit.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took digital X-rays of teeth using radiographic equipment.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Maintained a neat, clean and organized environment throughout the office.
- Sterilized instruments according to established guidelines and protocols.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
Cake Decorator
Walmart
Newport News, VA
06.2013 - 02.2019
- Followed safety protocols while using sharp utensils such as knives or spatulas.
- Assembled multiple tiers of cakes with precision and stability.
- Frosted finished cakes evenly and smoothly using various techniques.
- Troubleshot any issues that arose during the cake decorating process.
- Ensured all tools were sanitized prior to beginning each project.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Stacked layers of cakes onto tiered stands without damaging them.
- Measured ingredients accurately according to recipes used in the bakery.
- Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
- Cleaned work area after completing each project for sanitation purposes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Assisted customers in selecting appropriate cake designs for their events.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Incorporated creative elements into cake designs as requested by clients.
- Formulated designs based on customer specifications.
- Prepared buttercream icing for use in cake decoration projects.
- Assisted customers with planning cake vision, including color, theme and size.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
Education
Associate of Applied Science - Dental Assisting
ECPI University
Virginia Beach, VA03-2019
High School Diploma -
I.C. Norcom High School
Portsmouth, VA06-2013
Some College (No Degree) - Truck And Bus Driving
ECPI University
Virginia Beach, VASkills
- Cargo Handling
- Document Management
- Materials Transport
- Safe Driving
- Equipment Operation
- Route Management
- Load security
- Delivery Scheduling
- OTR Driving
- Defensive driver training
- Patient Services
- Patient Education
- Dental Hygiene
- Clinical Support
- Equipment Sterilization
- Patient Relations
- Instrument preparation
- Procedure Support
- Electronic Charting
- Restorative Dentistry
- Oral Surgery
- Dental Radiography
- Treatment room setup
- Stress management techniques
- Dentrix proficiency
- Restorative procedures
- Cake Decoration
- Food handling safety
- Icing Preparation
- Baking equipment
- Knowledge of raw materials
- Color mixing skills
- Product Inspection
- Typing speed of 45 wpm
- Typing and written communication
- Correspondence typing
- Typing proficiency
- Windows Server
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- CPR, First Aid, AED
Certification
- RDA- Reg dental asst.
- RHS- Radiation
Languages
English
Professional
latin
Limited
MOM Project
- volunteer for the MOM project
Timeline
Truck Driver
Raniya's Trucking Company
01.2024 - Current
Truck Driver
Werner Enterprises
05.2022 - 11.2023
Dental Assistant
LWSS Family Dentistry
02.2019 - 05.2022
Cake Decorator
Walmart
06.2013 - 02.2019
Associate of Applied Science - Dental Assisting
ECPI University
High School Diploma -
I.C. Norcom High School
Some College (No Degree) - Truck And Bus Driving
ECPI University