Jada Briggs
Kenmore
Summary
Motivated professional with expertise in communication and customer service. Proven ability to represent brands effectively while maintaining a trustworthy image. Committed to driving results and enhancing customer experiences.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Tonawanda
02.2023 - Current
- Prepared and served food items following safety and quality standards.
- Operated cash register, processed transactions, and managed customer payments.
- Assisted in training new employees on food handling and customer service protocols.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Followed health regulations to ensure a safe environment for staff and customers.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
Landscaper
Darlington Does It
Buffalo
05.2025 - 08.2025
- Assisted in planting flowers, shrubs, and trees according to design plans.
- Maintained landscape health through regular weeding and pruning tasks.
- Operated landscaping equipment for efficient lawn care and maintenance.
- Cleared debris from job sites to maintain a safe working environment.
- Collaborated with team members to ensure project timelines were met.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Answered customer questions regarding care and general knowledge of landscape.
- Directed crew members completing landscaping tasks.
Crew Member
Tops Friendly Markets
Tonawanda
01.2022 - 02.2023
- Stocked shelves to maximize product availability for customers.
- Assisted customers with inquiries and delivered tailored product recommendations.
- Operated cash register, processing transactions efficiently.
- Maintained cleanliness and organization of work area and store displays.
- Collaborated with team members to achieve daily operational objectives.
- Performed cashier duties, including order taking and payment processing.
- Adhered to safety protocols while handling food products and equipment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Bachelor of Science - Nursing
Niagara University
Niagara Falls, NY05-2029
High School Diploma -
The Park School of Buffalo
Amherst, NY05-2025
Skills
- Customer service and communication
- Sales and lead generation
- Time management and organization
- Product knowledge and brand representation
- Problem solving
- Strong interpersonal skills
- Brand awareness development
- Staff training
- Sales and negotiation tactics
Accomplishments
2025 NYS Basketball Champion
Affiliations
Basketball Sports Official for Chase the Dream Organization
Timeline
Landscaper
Darlington Does It
05.2025 - 08.2025
Crew Member
McDonald's
02.2023 - Current
Crew Member
Tops Friendly Markets
01.2022 - 02.2023
Bachelor of Science - Nursing
Niagara University
High School Diploma -
The Park School of Buffalo