DYSON SEMPIIRA
Simpsonville,South Carolina
Summary
Aspiring computer engineer with hands-on leadership experience in team training and problem-solving. Successfully balanced multiple responsibilities in fast-paced restaurant operations, fostering effective communication and teamwork to enhance customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
Simpsonville, South Carolina
11.2025 - Current
- Train and support new crew members in restaurant operations, customer service, safety, and workplace procedures.
- Guided new employees through onboarding, ensuring understanding of company policies and service expectations.
- Coach team members on effective communication, organization, and positive customer interactions.
- Monitored performance during busy shifts, providing support to maintain efficient, high-quality service.
- Demonstrated leadership by demonstrating a positive example for teamwork, professionalism, and customer care.
- Assisted in resolving customer concerns, maintaining a respectful and solution-oriented approach.
- Balanced multiple responsibilities in a fast-paced environment while maintaining attention to accuracy and service quality.
- Balanced multiple responsibilities in a fast-paced environment while maintaining accuracy and service quality.
Cashier / Drive-Thru Team Member
McDonald's
Simpsonville, South Carolina
03.2025 - 11.2025
- Delivered friendly, efficient customer service at front counter and drive-thru, enhancing overall guest satisfaction.
- Took customer orders accurately and communicated clearly to help create a positive guest experience.
- Processed customer payments and handled point-of-sale transactions responsibly.
- Coordinated with team members to streamline drive-thru operations during peak times, ensuring timely service.
- Addressed customer inquiries and requests with professionalism and a welcoming attitude, contributing to positive customer interactions.
- Followed restaurant procedures for cleanliness, food safety, sanitation, and customer service.
- Developed multitasking, communication, teamwork, time-management, and problem-solving skills in a fast-paced work environment.
Education
High School Diploma -
Southside Christian School
Simpsonville, South Carolina05-2027
Skills
- Employee training
- Peer Coaching
- Customer service communication
- Team Collaboration
- Conflict Resolution
- Problem-Solving
- Time Management
- Organization
- Adaptability
- Attention to Detail
- Active Listening
- Employee Engagement
Personal Information
Title: Aspiring Computer Engineer
Hobbies and Interests
I like writing stories, Playing video games, Making new and cool designs
GOALS & INTERESTS
- Pursue higher education in computer engineering and strengthen technical and problem-solving skills.
- Explore how engineering and technology can be used to solve practical problems and improve communities.
- Continue developing leadership, communication, and teamwork skills through school, work, and community experiences.
- Build meaningful relationships, learn from others, and contribute positively to the people and communities around me.
- Continue growing personally and professionally while demonstrating integrity, kindness, and responsibility.
Timeline
Crew Trainer
McDonald's
11.2025 - Current
Cashier / Drive-Thru Team Member
McDonald's
03.2025 - 11.2025
High School Diploma -
Southside Christian School