Jada Burch
Lodi
Summary
Dedicated pet care provider a with background in providing high-quality care and receptionist at Shamrock Pet Resort. Known for reliability and respectable nature, ensuring each pet receives the care they deserve. Exceptional skills in communication, teamwork, and active listening.
Overview
4
4
years of professional experience
Work History
Pet Care Provider and Receptionist
Shamrock Pet Resort
Prairie Du Sac, WI
11.2022 - Current
- Provided daily care and companionship for various pets, ensuring their well-being and comfort.
- Administered medications and treatments as directed by pet owners to support health needs.
- Maintained clean and safe environments for pets through regular cleaning and sanitation practices.
- Developed personalized care plans based on individual pet needs and owner preferences.
- Communicated effectively with pet owners to provide updates on their pets' behavior and health status.
- Collaborated with veterinary professionals to coordinate health check-ups and necessary treatments for pets in care.
- Promoted positive behavior patterns using reward-based training methods tailored to individual learning styles and abilities.
- Contributed to a safe environment by diligently cleaning up after animals both indoors and outdoors, minimizing risks of illness or injury.
- Developed trusting relationships with clients, leading to repeat business and positive word-of-mouth referrals.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate departments.
- Maintained accurate appointment schedules, ensuring efficient use of time and resources.
- Answered multi-line phone system, providing prompt assistance and routing calls effectively.
- Utilized office management software to maintain records and streamline communication processes.
- Assisted with administrative tasks, including filing documents and managing office supplies inventory.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or other systems.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Landscaper
Creative Landscaping
North Freedom, WI
06.2022 - 08.2023
- Summer job for 2 years
- Operated landscaping equipment to maintain grounds and ensure optimal appearance.
- Assisted in planting, pruning, and maintaining various plant species for client satisfaction.
- Implemented safety protocols while using tools to minimize accidents and improve efficiency.
- Collaborated with team members to complete landscape projects within designated timelines.
- Adapted quickly to changing project demands while ensuring high-quality workmanship.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Removed debris and waste from outdoor areas.
Cashier
Sentry
Sauk City, WI
10.2021 - 06.2022
- Processed customer transactions efficiently.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions with accuracy.
- Conducted inventory checks to ensure stock availability on shelves.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts.
- Built relationships with customers to encourage repeat business.
- Stalked and organized shelves to look appealing.
Education
High School Diploma -
Sauk Prairie High School
Sauk City, WISkills
- Animal body language
- Animal enrichment
- Animal nutrition
- Pet exercise
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Attention to detail
- Reliability and responsible
- Organizational skills
- Active listening
- Work prioritization
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Animal Care
- Running and hiking with friends and animals
- Learning more about different dog breeds and temperaments
- Expanding knowledge on enrichment and training for different animals
- Being creative and designing things, such as social media promotions
- Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Pet Care Provider and Receptionist
Shamrock Pet Resort
11.2022 - Current
Landscaper
Creative Landscaping
06.2022 - 08.2023
Cashier
Sentry
10.2021 - 06.2022
High School Diploma -
Sauk Prairie High School