Jada Burks
Summary
Honorable Correctional Unit Manager with excellent communication and organizational talents. Safety-oriented and skilled in self-defense and suicide prevention. Adept at both pod and central control. Strong understanding of the laws, processes and procedures for registering, treating and maintaining offenders. Hands-on experience handling issues related to maintaining the accountability in Medium security prisons. Trained in defensive tactics and firearms. Sound knowledge of visitation guidelines and seize and search protocols.
Overview
22
22
years of professional experience
Work History
Unit Manager
Calhoun State Prison
01.2024 - Current
- Observed behavior of residents individually and in groups.
- Provided effective communication between inmates, facility staff, and outside agencies, facilitating efficient operations within the correctional setting.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Established positive working relationships and maintained boundaries with resident offenders.
- Assisted in conducting investigations into incidents occurring within the correctional setting, gathering evidence and providing detailed reports as needed.
Correctional Lieutenant
Calhoun State Prison
11.2021 - 01.2024
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
- Supervised 20+employees and performance of tasks and managed 1600 +offenders.
Case Manager
Ga Dept. Of Human Services
05.2016 - 11.2021
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Conducted outreach activities to engage local stakeholders in programs.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Dispatcher / Jailor (PT)
Randolph County Jail
03.2016 - 11.2020
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
- Assisted callers in emergency situations with appropriate information and support.
- Prepared reports to document incidents and violations.
- Managed inmate records accurately, ensuring timely updates and proper documentation of disciplinary actions or special needs requirements.
- Oversaw conduct of 100+ prisoners to prevent escapes or violent behavior.
Correctional Officer, Sergeant, and Lieutenant
Calhoun State Prison
04.2002 - 05.2016
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Contributed to overall facility success, serving as a key decision-maker on disciplinary actions involving inmates and staff members.
- Served as an effective liaison between correctional facility staff, outside agencies, and the general public, maintaining positive relationships that facilitated information sharing and collaborative problem-solving efforts.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO12.2023
Associate of Science - General Studies W/ Concentration of Criminal Just.
Colorado Technical University
Colorado Springs, CO03.2015
Certificate - Law Enforcement
Albany Technical College
Albany, GA06.2005
Certificate - Medical Coding
Albany Technical College
Albany, GA05.2001
Two Year Diploma - Marketing Management
Albany Technical College
Albany, GA05.1999
High School Diploma -
Randolph Clay High School
Cuthbert, GA06.1997
Skills
Highly skilled in using a range of office software applications including; MS Word, Excel, and Outlook Rules, regulations, practices and procedures involved in the daily operations and control of a detention facility; Inmate classification systems Criminal attitudes, behavior problems, and the social factors influencing criminal behavior Disciplinary procedures and techniques appropriate for persons under criminal confinementCompleted EMS course for Emt
Certifications
POST Certification, Firearms Certification, OC MK-9 Spray Certification, PDS Certification, First-Aid/CPR Certification, Sexual Assault Response Team, Unit Manager Academy, Basic Management Training (Mod I-V), Supervision Training (Mod I-III), Sergeants Academy, Lieutenants Academy, Security and Integrity Training, Administration/Segregation Training, Use of Force Training, Crime Scene Preservation Certification, Disciplinary Offender Certification, Pepper Ball Certification, Taser Certification and Rapid ID Certification
Timeline
Unit Manager
Calhoun State Prison
01.2024 - Current
Correctional Lieutenant
Calhoun State Prison
11.2021 - 01.2024
Case Manager
Ga Dept. Of Human Services
05.2016 - 11.2021
Dispatcher / Jailor (PT)
Randolph County Jail
03.2016 - 11.2020
Correctional Officer, Sergeant, and Lieutenant
Calhoun State Prison
04.2002 - 05.2016
Bachelor of Science - Criminal Justice
Colorado Technical University
Associate of Science - General Studies W/ Concentration of Criminal Just.
Colorado Technical University
Certificate - Law Enforcement
Albany Technical College
Certificate - Medical Coding
Albany Technical College
Two Year Diploma - Marketing Management
Albany Technical College
High School Diploma -
Randolph Clay High School