Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Jada Campbell

Columbus

Summary

Strategic and results-driven political professional with a strong background in campaign management, community outreach, and stakeholder engagement. Adept at building and maintaining relationships with elected officials, advocacy groups, and diverse communities to drive political initiatives forward.

Overview

6
6
years of professional experience

Work History

Player Development Professional

Hollywood Casino Columbus
02.2023 - Current
  • Develops relationship with players to grow customer base, and increase company revenues by assuring customer retention and repeat business
  • Attracts and manages customers through weekly telemarketing and in person contact on the casino floor
  • Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner
  • Achieves departmental sales and growth goals
  • Develops in-house invitation lists for special events and other significant hosting events
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
  • Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks
  • Completes all Sales Force task requirements in a timely manner
  • Reviews all monthly metrics with Manager and sets quarterly goals
  • Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players
  • Monitors patron activity and profitability of players while using technical skills to maximize the use of patron data systems
  • Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc
  • Provides professional representation on behalf of the Company at internal and external meetings, events, and cross property travel

Outreach Director (Contractor)

Remington Road Group
06.2022 - 02.2023
  • Served as central point of contact for community representatives and works with them to gather information, set meetings, and represent the company to the community
  • Attended networking events; served in speaking roles to enhance public understanding of company projects
  • Used connections across the state to fulfill client and community needs
  • Office support staff; fulfills duties on an as needed basis

Deputy Political Director of Ohio

Presidential Campaigns
09.2019 - 05.2022
  • Worked closely with state political directors to execute political strategies for different campaigns
  • Developed, held, and strengthened relationships with Ohio's elected officials, county parties, allied organizations, and community leaders
  • Tracked and managed campaign political data
  • Planned and conducted events with surrogates including political field activities, speaking events, meet & greets, and fundraisers
  • Helped to engage local activists and garner endorsements
  • Other related duties as needed

Education

Bachelor of Arts - Political Science

The Ohio State University
Columbus, OH

Skills

  • Strong public speaking and communication skills
  • Excellent interpersonal skills
  • Highly adaptable and flexible
  • Exceptional administrative and organizational skills
  • Dependable and proactive problem solver
  • Proficient in Microsoft Word and other computer applications

Hobbies and Interests

  • Passionate traveler with a global perspective
  • Volunteer model for various events
  • Volunteer at the Veterans Affairs Medical Center, supporting veterans and their families
  • Volunteer at The Ohio State University Comprehensive Cancer Center, assisting in patient care and community outreach

Timeline

Player Development Professional

Hollywood Casino Columbus
02.2023 - Current

Outreach Director (Contractor)

Remington Road Group
06.2022 - 02.2023

Deputy Political Director of Ohio

Presidential Campaigns
09.2019 - 05.2022

Bachelor of Arts - Political Science

The Ohio State University

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Jada Campbell