Jada Carero
Portage,IN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
EMS Dispatcher
Allied Universal Security Services
East Chicago, IN
04.2025 - Current
- Coordinated dispatch of EMS units based on priority and resource availability.
- Utilized CAD systems to track unit status and optimize response times.
- Monitored multiple communication lines, ensuring timely and accurate response to emergency calls.
- Maintained detailed logs of incidents, ensuring compliance with reporting standards.
- Collaborated with law enforcement and fire services to streamline response efforts.
- Implemented protocols for managing high-pressure situations effectively and efficiently.
- Demonstrated commitment to maintaining a safe work environment by adhering strictly to safety regulations at all times.
- Conducted regular reviews of dispatch operations to identify areas for improvement and enhance service delivery.
- Enhanced communication between first responders and the public by providing accurate and timely information.
- Kept accurate records of dispatched vehicles and personnel, allowing for better resource tracking during emergencies.
- Provided vital support during mass casualty events, managing resources effectively under extreme pressure.
- Coordinated with multiple agencies to deliver prompt assistance during major incidents or disasters.
- Maintained updated knowledge of local geography, ensuring quick identification of locations during emergency calls.
- Assisted callers in remaining calm during emergencies, providing critical support while waiting for first responders to arrive.
- Reduced errors in incident reporting by implementing a thorough documentation process for all calls and activities.
- Managed high-pressure situations with calm decision-making, leading to more effective responses to emergencies.
- Ensured smooth shift transitions by accurately communicating relevant information to incoming dispatchers.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Contributed to the overall success of the department by willingly accepting additional responsibilities and offering assistance when needed.
Restaurant Industrial Cleaner and General Manager
Andy's Red Hotts
Portage, IN
09.2016 - 04.2025
- Maintained cleanliness and sanitation in industrial facilities using appropriate cleaning agents and equipment.
- Operated specialized machinery for deep cleaning of production areas, ensuring compliance with safety standards.
- Conducted regular inspections of work areas to identify hazards and implement corrective measures promptly.
- Developed and refined cleaning protocols to enhance efficiency and reduce downtime during operations.
- Collaborated with maintenance teams to ensure timely repairs of equipment impacting cleanliness standards.
- Assisted management in audits by providing documentation of cleaning activities and adherence to regulations.
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Adapted to new techniques for handling specialized cleaning equipment and chemicals.
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
- Boosted efficiency in manufacturing processes by keeping tools and equipment clean and well-maintained.
- Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
- Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
- Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
- Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
- Eliminated potential fire hazards by diligently removing combustible dust from machinery and surfaces.
- Supported quality control initiatives by maintaining cleanliness standards in production areas.
- Contributed to environmental sustainability efforts through responsible disposal of hazardous waste materials.
- Washed and maintained walls and ceilings using appropriate cleaning methods. with special reach tools following a regular schedule.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained floor cleaning and waxing equipment.
- Utilized buffers and burnishers to achieve polished and clean floors. to clean and polish floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Ensured compliance with health and safety regulations, maintaining a safe environment for both staff and customers.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Operated industrial cleaning equipment, ensuring proper usage and safety protocols.
Education
High School Diploma -
Broadalbin - Perth
Broadalbin, NY06-1993
Skills
- Incident command
- Emergency protocols
- Radio communication
- Public safety awareness
- Stress tolerance
- Adaptability
- Time management
- Prioritizing situations
- Problem-solving
- Teamwork
- Collaboration
- Confidentiality
Timeline
EMS Dispatcher
Allied Universal Security Services
04.2025 - Current
Restaurant Industrial Cleaner and General Manager
Andy's Red Hotts
09.2016 - 04.2025
High School Diploma -
Broadalbin - Perth