Summary
Overview
Work History
Education
Skills
Timeline
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Jada Carrillo

Wilmington,DE

Summary

Dynamic and detail-oriented professional with a proven track record at GardaWorld Cash Services, excelling in cash handling and customer relations. Recognized for enhancing processing efficiency and demonstrating exceptional problem-solving skills. A reliable team player committed to achieving goals while maintaining high standards of accuracy and professionalism.

Overview

9
9
years of professional experience

Work History

Processing Teller

GardaWorld Cash Services
10.2023 - 01.2025
  • Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
  • Collaborated with team members to identify operational inefficiencies, developing solutions to improve overall productivity.
  • Demonstrated exceptional attention to detail when handling high-volume transactions, maintaining accuracy under pressure.
  • Exhibited strong problem-solving skills when addressing discrepancies or irregularities in customer accounts during transaction processing.
  • Safeguarded sensitive customer information by adhering to strict confidentiality protocols during transaction processing.
  • Enhanced processing efficiency by implementing streamlined sorting and counting procedures for cash deposits.

Direct Support Professional

LinGroup Inc.
04.2020 - 03.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Warehouse Worker

Amazon
06.2016 - 12.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Diploma - Medical Assisting

Delcastle Technical High School
Newport, DE
06.2015

Skills

  • Numeric accuracy
  • Goal-oriented mindset
  • Cash handling
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Reliability
  • Excellent communication
  • Critical thinking
  • Team collaboration
  • Active listening
  • Decision-making
  • Relationship building
  • Self motivation
  • Professionalism
  • Adaptability
  • Statement review
  • Professional demeanor
  • Tax preparation

Timeline

Processing Teller

GardaWorld Cash Services
10.2023 - 01.2025

Direct Support Professional

LinGroup Inc.
04.2020 - 03.2021

Warehouse Worker

Amazon
06.2016 - 12.2019

Diploma - Medical Assisting

Delcastle Technical High School

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Jada Carrillo