Jessica Gonzalez
La Habra,CA
Summary
Reliable Cash Posting Specialist with experience in accurately processing payments and adjustments. Strength lies in understanding of various billing systems, insurance verification, and customer service. Demonstrated ability to reduce discrepancies, maintain financial records, and ensure compliance in previous roles.
Overview
14
14
years of professional experience
Work History
Cash Posting Specialist
AccentCare, Inc.
Ontario, CA
05.2017 - Current
- Investigated and resolved discrepancies in cash.
- Researched, analyzed and resolved discrepancies between payment amounts and account balances.
- Contact payers for missing information.
- Assigned to post payments for, but not limited to: Medicare, Medical, Private Insurance, HMO, Worker's Compensation, Regional Center, and private pay.
- Posting payments for California, Texas, Arizona, Oregon, Washington, Medford, Florida, New York and Mississippi.
- Assist with audits.
- All payment must applied by the end of the business day.
- Other duties and projects, as assigned.
Cashier/Customer Service Representative
Target
Brea, CA
12.2015 - 04.2017
- Guest Services - Greeted customers promptly and responded to questions.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered phone calls to assist customers with questions and orders.
- Back up Cashier, when needed.
Bank Teller
Wells Fargo
Whittier, CA
05.2014 - 09.2015
- Fulfilled diverse duties to provide customer service, operate money counters, balance, and replenish ATMs, and maintain accounts.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Cashier/Courtesy Clerk
Ralphs Grocery Store
Whittier, CA
10.2010 - 04.2014
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Medical Billing Training - Medical Training
Rio Hondo College
Whittier, CA01-2011
High School Diploma -
La Mirada High School
La Mirada01-2010
Skills
- Technical aptitude
- Cash handling experience
- Payment processing
- Banking
- Leadership qualities
- Data entry proficiency
- Accuracy and speed
- Numeric accuracy
- Daily reporting
- Documentation skills
- Balance reconciliations
- Shortage investigation
- Paperwork coordination
- Administrative support
- Bank deposit preparation
- Teamwork orientation
Accomplishments
- Medical Billing Certificate
- Forlift Certification training
Timeline
Cash Posting Specialist
AccentCare, Inc.
05.2017 - Current
Cashier/Customer Service Representative
Target
12.2015 - 04.2017
Bank Teller
Wells Fargo
05.2014 - 09.2015
Cashier/Courtesy Clerk
Ralphs Grocery Store
10.2010 - 04.2014
Medical Billing Training - Medical Training
Rio Hondo College
High School Diploma -
La Mirada High School
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