- Federal Law Enforcement
- Financial Crimes and Cybercrime
- Volunteer Work
- Using running and lifting as recreational activities to maintain physical fitness
- Regularly practicing meditation for overall wellness
Jada Cleveland
107 Yorktown Rd, Swedesboro,NJ
Summary
Recent graduate of Rowan University with a Bachelor of Arts in Law and Justice and an Associate of Science in Criminal Justice from Rowan College of South Jersey. Skilled in academic research, critical thinking, and written communication through extensive coursework and independent research projects. Recognized for strong organizational abilities, adaptability, physical stamina, and a commitment to public service and lifelong learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
House Manager/Nanny
The Manjarrez's
07.2025 - Current
- Managed household schedules and appointments to ensure efficient daily operations.
- Coordinated meal preparation, grocery shopping, and dietary needs for family members.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Established an atmosphere of trust, respect, and professionalism within the household, creating a positive environment for both family members and myself.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Nanny
The Bui's
05.2025 - Current
- Developed engaging educational activities to promote cognitive and social development.
- Assisted with meal preparation, focusing on nutritional needs and preferences.
- Managed schedules for playdates, appointments, and educational outings.
- Communicated effectively with parents regarding children's progress and behavior.
- Adapted caregiving strategies to meet individual needs of each child effectively.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
DSP Associate
Ray LGX
12.2023 - Current
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Enhanced team morale by providing support and assistance during peak periods.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Addressed and resolved customer inquiries and concerns, gaining positive feedback.
- Optimized physical stamina required for heavy lifting tasks, consistently handling loads of up to 50 pounds during daily duties.
Shift Leader
Dunkin Donuts
07.2018 - 12.2022
- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained and mentored new team members on efficient service techniques and product knowledge.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Assisted and maintained an average of 200-400 customers daily.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Bachelor of Arts - Law & Justice
Rowan University
Glassboro, NJ05-2026
Associate of Science - Criminal Justice
Rowan College of South Jersey
Sewell, NJ12-2023
High School Diploma -
Kingsway Regional Highschool
Woolwich Township, NJ06-2020
Skills
- Academic Research
- APA Writing
- Critical Analysis
- Literature Review
- First aid training
- Written and Oral Communication
- Organization and Time Management
- Interpersonal Communication
- Adaptability and Problem Solving
- Physical Stamina and Endurance
- Ability to Perform in Fast-Paced Environments
- Public Service Orientation
Certification
- Completed First Aid and Basic Life Support (BLS) training through Rowan College of South Jersey. (Previously Certified; Renewal Planned)
Interests
Timeline
House Manager/Nanny
The Manjarrez's
07.2025 - Current
Nanny
The Bui's
05.2025 - Current
DSP Associate
Ray LGX
12.2023 - Current
Shift Leader
Dunkin Donuts
07.2018 - 12.2022
Bachelor of Arts - Law & Justice
Rowan University
Associate of Science - Criminal Justice
Rowan College of South Jersey
High School Diploma -
Kingsway Regional Highschool