Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Delarosa

San Antonio

Summary

Knowledgeable with data entry and solid foundation in administrative support and problem-solving. Successfully managed records and facilitated communication between departments to ensure seamless operations. Demonstrated organizational and multitasking skills while assisting team members and adapting to dynamic work environments.

Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

3
3
years of professional experience

Work History

Administration Support Clerk

Crosspoint Inc,
07.2023 - Current

Job position which provides data entry and clerical support to administration and operations
• Requires knowledge of office procedures and equipment, punctuation and grammar, and ability to preform basic office tasks
• Must be able to type and have computer skills
• CPR certified
• Send proper paper work to the BOP program
• Have knowledge in Microsoft Excel
• Have knowledge in Microsoft Word
• Have knowledge in Microsoft PowerPoint
• Have knowledge in Outlook email
• Complete any additional duties assigned by supervisor
• Data entry
• Filing paperwork and files into proper records
• Knowledge of how to scan , copy, and print paperwork

Server/Server Trainer

Cracker Barrel Old County Store
01.2022 - 08.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers
  • Taught servers to memorize menu ingredients and provide information on preparation methods
  • Established and maintained positive relationships with trainees to drive successful learning outcomes
  • Provided continuous evaluation and feedback to server employees
  • Utilized effective communication techniques to support server learning and comprehension
  • Monitored new server performance and offered continuous support throughout training period
  • Provided feedback and guidance to help servers develop industry skills and knowledge

Education

High School Diploma -

East Central High School
San Antonio, TX
05.2021

Skills

  • Hospitality Management
  • Dining Customer Service
  • Training Expertise
  • Online Training
  • Server Improvements
  • Training Manuals and Materials
  • Microsoft office
  • Filing systems
  • Work prioritization
  • Task delegation
  • Proofreading
  • Office equipment
  • Attention to detail
  • Cleaning and sanitizing
  • Critical thinking
  • Active listening
  • Verbal and written communication

Timeline

Administration Support Clerk

Crosspoint Inc,
07.2023 - Current

Server/Server Trainer

Cracker Barrel Old County Store
01.2022 - 08.2023

High School Diploma -

East Central High School
Jada Delarosa