Jada Flores
Yucaipa
Summary
Motivated hard worker, with three plus years experience in customer service and office managing. Communicating with customers/clients is a strong point of mine as well as being able to multitask and complete daily needs to assist and contribute to a busy business. Quick learner who can adapt to new working environments.
Overview
4
4
years of professional experience
Work History
Receptionist
Green Valley Veterinary Clinic
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
Warehouse Worker
Amazon
11.2024 - 03.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Cashier
Baker's Drive Thru
08.2021 - 01.2022
- Accurately handled cash register transactions while providing excellent customer service.
- Counted and balanced cash drawer at beginning and end of shift.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Connections Academy High School
06.2021
Skills
- Client communication
- Data entry
- Cash handling
- Problem solving
- Scheduling
- Organizational skills
- Office administration
- Multi-line telephone systems
- Tech-Savvy
- Time management
- Animal behavior
- Sanitation protocols
- Pharmacy inventory
- Animal handling
- Animal restraint
- Animal safety
- Material handling
- Effective communication
- Self-motivated and disciplined
Timeline
Warehouse Worker
Amazon
11.2024 - 03.2025
Receptionist
Green Valley Veterinary Clinic
01.2022 - Current
Cashier
Baker's Drive Thru
08.2021 - 01.2022
High School Diploma -
Connections Academy High School
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