Paramedic Supervisor with extensive experience at Down East Fire Department, specializing in regulatory compliance and quality assurance. Improved operational efficiency and patient care through strategic communication and decisive actions. Led initiatives that enhanced service delivery, achieving excellence in medication management and documentation accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Paramedic Supervisor
Down East Fire Department
Sealevel
11.2024 - Current
Reviewed incident reports submitted by paramedics for accuracy and completeness.
Provided clinical guidance to paramedics regarding diagnosis, treatment protocols, medications.
Monitored and evaluated personnel performance in order to ensure compliance with departmental policies and procedures.
Developed strategies to improve operational efficiency within the organization.
Implemented quality assurance initiatives aimed at improving service delivery levels across the department.
Ensured compliance with DEA regulations by overseeing medication and supply orders, maintaining high standards of quality assurance.
Reviewed paramedic reports for accuracy and completeness, enhancing the reliability of patient documentation.
Responded to emergency calls, providing patient assessment and treatment in line with local protocols, and ensured safe transport to appropriate facilities.
Paramedic Supervisor
Pine Knoll Shores Fire Department
Pine Knoll Shores
08.2017 - 03.2021
Provided clinical guidance to paramedics regarding diagnosis, treatment protocols, medications.
Developed strategies to improve operational efficiency within the organization.
Remained level-headed and proactive during emergency situations.
Assessed emergency situations and prioritized medical care for patients.
Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
Communicated with patients with compassion while keeping medical information private.
Explained policies, procedures and services to patients.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Maintained communication and transparency with governing boards, department heads and medical staff.
Education
Paramedicine
Lenoir Community College
Kinston, NC
03-2014
EMT & EMT I
Pitt Community College
Winterville, NC
03-2004
Some College (No Degree) - Nursing
Lenoir Community College
Kinston, NC
Skills
Regulatory compliance
Quality assurance
Medication management
Team leadership
Effective communication
Documentation accuracy
Prehospital trauma life support
Advanced life support
Pediatric advanced life support
Critical decision-making skills
Patient support and assistance
Emergency diagnostics
Affiliations
Coordinated multiple fundraisers to help families at the Ronald McDonald House
Participated in news interviews telling my son's story of his battle with CHD to help raise funds for Children's Miracle Network and Make- A- Wish
Participated in a study for Duke University Divinity School
Accomplishments
Meritorious Unit Citation Award
Life Saving Award
Nursing Scholarship Award
Certification
NC Paramedic
Law & Admin
Leadership I, II, and III
ACLS, PALS, CPR, BLS
Fire Instructor I
Firefighter I & II
NIMS 100, 200, 700, 800
TIMS, VMR, Tech Rescue
Medical Experience
Worked in Medical Field for over 25 years with administrative and patient care roles
I have experience with medical billing, accounts receivable, accounts payable, and insurance including Medicare, Medicaid, and all other insurance providers.
I also have experience with obtaining medical authorizations from insurance companies for patient procedures, surgeries, and medications