Jada Gartley
Saginaw,MI
Summary
I aspire to utilize my skills in a safe, friendly, and clean workplace. I have strengthened and maintained my skills of being enthusiastic, empathetic, self-motivated,reliable,and hard working to create easy, fun & friendly interactions amongst colleagues and myself. I am able to work well under pressure and display proactive measures. I have an active and dynamic approach to work and getting things done. I possess good interpersonal skills, and can be classified as an excellent team worker, whilst also being capable of using my own initiative. I am keen and very willing to learn and develop new skills that'll strengthen my experience.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Hoyt Nursing & Rehab Centre
Saginaw, MI
10.2024 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Collected specimens for testing purposes upon request from physicians or nurses.
Direct Support Professional
Hope Network Behavioral Health
Saginaw, MI
06.2022 - 09.2024
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
File Clerk
Huntington National Bank- TFC
Midland , MI
07.2021 - 02.2022
- Scanned and filed forms, reports, correspondence and receipts.
- Retrieved requested files and delivered to appropriate personnel.
- Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
Customer Service Agent• Team Leader
Morley Companies, Inc, ARS
04.2018 - 04.2021
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Customer Service Agent
Ross Medical Education Center
01.2020 - 04.2020
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Presented information session speeches to explain perks, benefits and details about enrolling.
- Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
Education
Associate of Applied Science - Surgical Technology
Delta College
Bay City, MI04-2025
High School Diploma -
Saginaw High School
Webber, Saginaw, MI06.2018
Mathematical Sciences
Saginaw Arts and Sciences Academy
Niagara, Saginaw, MI06-2018
FEMA TRAINING
BLS CERTIFIED
LASER SAFETY TRAINING
Skills
- Creative Problem Solving
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Excellent Attention to Detail
- Care plan implementation
- Infection control procedures
- Vital sign recording
- Transporting patients
- Patient-focused care
Timeline
Certified Nursing Assistant
Hoyt Nursing & Rehab Centre
10.2024 - Current
Direct Support Professional
Hope Network Behavioral Health
06.2022 - 09.2024
File Clerk
Huntington National Bank- TFC
07.2021 - 02.2022
Customer Service Agent
Ross Medical Education Center
01.2020 - 04.2020
Customer Service Agent• Team Leader
Morley Companies, Inc, ARS
04.2018 - 04.2021
Associate of Applied Science - Surgical Technology
Delta College
High School Diploma -
Saginaw High School
Mathematical Sciences
Saginaw Arts and Sciences Academy
FEMA TRAINING
BLS CERTIFIED
LASER SAFETY TRAINING