Jada Graham
Oakland,California
Summary
Passionate, driven and hardworking employee. Accomplished manager and business partner with a proven track record at Curiosity Shop, excelling in sales management and team leadership. Expert in optimizing operations and enhancing customer relationships, demonstrated through innovative store layout designs and effective staff training. Skilled in project management and social media marketing, driving growth and fostering a collaborative work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Partner
Thrifty Cat
05.2024 - 08.2024
- Recruited, hired, and trained new and existing personnel, working to establish key positions and projects for individuals to work on based on their strengths.
- Handled large shipments of merchandise and efficiently sorted clothes into separate sections and displays.
- Designed layout for new store maximizing the space, customer shopping experience and the amount of product able to be displayed.
- Moved backstock merchandise into offsite storage units appropriately labeled and ready to be put in store when needed.
Manager
Curiosity Shop
02.2022 - 08.2024
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Rotated merchandise and displays to feature new products and promotions.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Arts - Culinary Arts
Laney College
Oakland, CA08.2025
High School Diploma -
Berkeley High School
Berkeley, CA06.2023
Skills
- EMT training
- Sales management
- Social Media Marketing
- Customer Service
- Project Management
- Employee Training
- Driven and Determined
- Team Collaboration and Leadership
- Strategic Planning
Certification
- CPR/First Aid Certification - [April 2023 - 2025]
- Food Handlers Card - [February 2024 - 2027]
- EMT Training - [September 2022 - June 2023]
Languages
Spanish
Professional Working
Software
Premier Pro
Adobe Photoshop
Interests
- Cooking
- Creative writing and storytelling
- Ceramics/pottery
- Designing and sewing clothes
- Graphic design
- Collage art and other mixed media art
- Videogames
Timeline
Business Partner
Thrifty Cat
05.2024 - 08.2024
Manager
Curiosity Shop
02.2022 - 08.2024
Associate of Arts - Culinary Arts
Laney College
High School Diploma -
Berkeley High School
- CPR/First Aid Certification - [April 2023 - 2025]
- Food Handlers Card - [February 2024 - 2027]
- EMT Training - [September 2022 - June 2023]
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