Summary
Overview
Work History
Education
Skills
Accomplishments
Las Positas Courses
References
Timeline
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Jada Jack

San Ramon,CA

Summary

Dynamic professional with a proven track record at In-N-Out Burger, Chipotle, and Life is Sweet, excelling in positive attitudes and communication skills. Recognized for leadership abilities and highly exceptional customer service, adept at multitasking and fostering collaborative environments. Demonstrates strong decision-making skills, contributing to significant improvements in customer satisfaction and team performance.

Overview

4
4
years of professional experience

Work History

Daily Baby Sitter- Little Sister, Infant-19 Months

Jennifer Nereu
San Ramon, California
08.2023 - Current
  • Administering medication when needed according to parent instructions.
  • Responsibly watched children while parents were out.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Enforced rules to teach good manners and maintain a safe environment.
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Read stories and played alphabet games to promote early literacy.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Encouraging healthy physical activity by taking walks together or playing games outside.

In-n-Out

In-N-Out Burger
Pleasanton, California
06.2024 - Current
  • Handled returns and payments according to company policies.
  • Recognized by management for providing exceptional customer service.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
  • Greeted customers to determine their wants or needs.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Trained new associates on store operations, policies, and procedures.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Built relationships with customers by providing friendly customer service.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers with selecting items and answering questions about products.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Chipotle

Fay
Dublin, California
08.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Trained new associates on store operations, policies, and procedures.
  • Built relationships with customers by providing friendly customer service.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Managed multiple tasks simultaneously while maintaining attention to detail.

Life Is Sweet Bakery and Cafe

Julie Krause and Susan Hart
Danville, CA
06.2021 - 06.2024
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Greeted customers to determine their wants or needs.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Trained new associates on store operations, policies, and procedures.
  • Built relationships with customers by providing friendly customer service.
  • Cleaned shelves, counters, and tables to maintain a clean and organized work environment.
  • Performed cash register functions accurately and efficiently.

Education

Some College (No Degree) - Psychology And Child Development

Las Positas College
Livermore, CA

High School Diploma -

Dougherty Valley
San Ramon, CA
06-2024

Skills

  • Interpersonal communication
  • Quality assurance
  • Leadership
  • Multitasking
  • Problem resolution
  • Excellent communication
  • Good Telephone Etiquette
  • Decision-making
  • Organizational and time management
  • Team building
  • Time management
  • Collaboration
  • Behavior monitoring
  • Positive and professional
  • Licensed driver
  • Maintaining a safe environment
  • Childcare
  • Responsible decision-making
  • Child Development Understanding
  • Light housekeeping
  • Positive reinforcement
  • Multitasking and organization

Accomplishments

  • While working at In-n-Out Burger, I received the award Smile of the Month because of the positive energy that I brought to my work environment. With that, I received three letters of compliments from our customers and a letter from corporate recognizing me as an excellent associate.

Las Positas Courses

  • Psychology 1 General Psychology
  • Psychology 15 Abnormal Child Psychology
  • Psychology 25 Research Methods
  • ECE 56 Child Growth and Development
  • English 1A Critical Reading and Comp
  • Math 100C Statistics and Probability
  • Geography 1 Intro to Physical Geography Lab

References

Morrianna Jack 

Teacher

Bright Beginnings

Morriannajsck@gmail.com

925-826-6834 

My older sister 

Samira Manney Oshawa 

Behavioral/School Educator and Provider

Iron Horse

samiraoshewa@gmail.com

209-914-0899 

My Deaconess at church and friends Mother since 2021

Suha Abdullah

Teacher Assistant and Tutor

Muslim Community Center and Kumon 

suhaanoorii@gmail.com 

925-580-2388

Best Friend since 2014 10+ years

Urszullka Calloway 

Clinical director RTF drug rehab program, Therapist for 25 years and 25 years experience with children

urszulkacalloway@yahoo.com

510-753-7849

My Auntie

Timeline

In-n-Out

In-N-Out Burger
06.2024 - Current

Daily Baby Sitter- Little Sister, Infant-19 Months

Jennifer Nereu
08.2023 - Current

Chipotle

Fay
08.2023 - Current

Life Is Sweet Bakery and Cafe

Julie Krause and Susan Hart
06.2021 - 06.2024

Some College (No Degree) - Psychology And Child Development

Las Positas College

High School Diploma -

Dougherty Valley

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Jada Jack