Jada Jack
San Ramon,CA
Summary
Motivated and reliable professional with a proven track record at In-N-Out Burger, Chipotle, and Life Is Sweet, recognized for maintaining a positive attitude, strong communication skills, and exceptional customer service in fast-paced environments. Demonstrates leadership, sound decision-making, and the ability to multitask while fostering collaborative team settings that enhance overall performance and customer satisfaction. In addition, several years of hands-on babysitting experience have strengthened my patience, responsibility, and ability to create safe, nurturing environments for children. Through supporting daily routines, encouraging early learning, and modeling positive behavior, I have developed strong child engagement and behavior management skills, making me a valuable asset to both team members and the children or students I support.
Overview
5
5
years of professional experience
Work History
Daily Baby Sitter- Little Sister, Infant-19 Months
Jennifer Nereu
San Ramon, California
08.2023 - Current
- Administering medication when needed according to parent instructions.
- Responsibly watched children while parents were out.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Remaining alert at all times while caring for multiple children simultaneously.
- Enforced rules to teach good manners and maintain a safe environment.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Read stories and played alphabet games to promote early literacy.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Assisting with meals, snacks, and bedtime routines for the children.
- Encouraging healthy physical activity by taking walks together or playing games outside.
In-n-Out
In-N-Out Burger
Pleasanton, California
06.2024 - 02.2026
- Handled returns and payments according to company policies.
- Recognized by management for providing exceptional customer service.
- Ensured compliance with company safety regulations at all times while on the job.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Greeted customers to determine their wants or needs.
- Organized backroom areas to maintain a clean and organized work environment.
- Trained new associates on store operations, policies, and procedures.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Built relationships with customers by providing friendly customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Assisted customers with selecting items and answering questions about products.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Chipotle
Fay
Dublin, California
08.2023 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Trained new associates on store operations, policies, and procedures.
- Built relationships with customers by providing friendly customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Life Is Sweet Bakery and Cafe
Julie Krause and Susan Hart
Danville, CA
06.2021 - 06.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Greeted customers to determine their wants or needs.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Handled incoming calls from customers regarding orders or other inquiries.
- Trained new associates on store operations, policies, and procedures.
- Built relationships with customers by providing friendly customer service.
- Cleaned shelves, counters, and tables to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
Education
Some College (No Degree) - Psychology And Child Development
Las Positas College
Livermore, CAHigh School Diploma -
Dougherty Valley
San Ramon, CA06-2024
Skills
- Interpersonal communication
- Quality assurance
- Leadership
- Multitasking
- Problem resolution
- Excellent communication
- Good Telephone Etiquette
- Decision-making
- Organizational and time management
- Team building
- Time management
- Collaboration
- Behavior monitoring
- Positive and professional
- Licensed driver
- Maintaining a safe environment
- Childcare
- Responsible decision-making
- Child Development Understanding
- Light housekeeping
- Positive reinforcement
- Multitasking and organization
Accomplishments
- While working at In-n-Out Burger, I received the award Smile of the Month because of the positive energy that I brought to my work environment. With that, I received three letters of compliments from our customers and a letter from corporate recognizing me as an excellent associate.
Timeline
In-n-Out
In-N-Out Burger
06.2024 - 02.2026
Daily Baby Sitter- Little Sister, Infant-19 Months
Jennifer Nereu
08.2023 - Current
Chipotle
Fay
08.2023 - 08.2025
Life Is Sweet Bakery and Cafe
Julie Krause and Susan Hart
06.2021 - 06.2024
High School Diploma -
Dougherty Valley
Some College (No Degree) - Psychology And Child Development
Las Positas College
Las Positas Courses
- Psychology 1 General Psychology
- Psychology 15 Abnormal Child Psychology
- Psychology 25 Research Methods
- ECE 56 Child Growth and Development
- English 1A Critical Reading and Comp
- Math 100C Statistics and Probability
- Geography 1 Intro to Physical Geography Lab
- E01 Interpersonal Communications Studies
- History 14 American Cultures of California
References
Morrianna Jack
Teacher
Bright Beginnings
Morriannajsck@gmail.com
925-826-6834
My older sister
Samira Manney Oshawa
Behavioral/School Educator and Provider
Iron Horse
samiraoshewa@gmail.com
209-914-0899
My Deaconess at church and friends Mother since 2021
Suha Abdullah
Teacher Assistant and Tutor
Muslim Community Center and Kumon
suhaanoorii@gmail.com
925-580-2388
Best Friend since 2014 10+ years
Urszullka Calloway
Clinical director RTF drug rehab program, Therapist for 25 years and 25 years experience with children
urszulkacalloway@yahoo.com
510-753-7849
My Auntie