Jada-Jaylene Franco
Fairfield
Summary
Compassionate Childcare Professional experienced in fostering supportive environments and ensuring safety. Developed effective communication and organizational skills through creating engaging activities that promote child development. Focused on leveraging nurturing abilities to make a meaningful impact in new industry.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Daycare Worker
Precious Ones Learning Center
Agana Heights , Guam
07.2023 - 10.2023
- Developed and implemented engaging lesson plans to promote early childhood learning.
- Collaborated with team members to create a nurturing environment that supports children's emotional development.
- Fostered positive relationships with parents through effective communication and updates on child progress.
- Supervised daily activities and ensured safety of children in classroom settings.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Monitored children's behavior and provided guidance to encourage positive social interactions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Distributed food, napkins, and beverages in preparation for snack time.
Bartender/Server/Banquet Server
RIHGA Royal Laguna Guam Resort
Guam, GU
02.2023 - 07.2023
- Prepared and served drinks to enhance customer satisfaction
- Greet customers by name if they are regular guest
- Greeted customers with a welcoming smile to create a friendly atmosphere
- Ensured a tidy and organized bar environment
- Cut and arranged fruits and garnishes for cocktail preparation
- Handled payment transactions and provided receipts
- Giving proper checks & receiving payments
Manager
IHOP
Tamuning, GU
02.2022 - 02.2023
- Served in high volume restaurant, prepared drinks and ensured proper food setup for customer satisfaction.
- Ensured safety of restaurant environment and staff compliance with health regulations.
- Conducted table touch-ups to maintain a welcoming atmosphere in the restaurant
- Completed cash drops to ensure financial accuracy and security
- Upheld cleanliness of restaurant through daily cleaning and organization tasks
Server
Longhorn Steakhouse
Tamuning, GU
03.2021 - 07.2022
- Completed bartender training over two days and hosted guests. Delivered food and beverages while ensuring high-quality customer service.
- Provided efficient service to numerous customers during peak hours.
- Created a friendly atmosphere by greeting customers upon arrival.
- Served food
- Presented dishes to customers with attention to detail.
- Checked on customers frequently to ensure satisfaction and address any needs.
- Cleaned and reset tables promptly for the next guests.
- Executed customer payments accurately during busy service periods.
- Participated in various restaurant duties to support team efforts.
Pump Attendant & Cashier
SGH corporation
Yigo, GU
10.2020 - 08.2021
- Welcomed customers and guests to create a friendly atmosphere
- Answered customers' and guests' questions
- Assisted customers and guests in finding items
- Addressed and resolved customer complaints to enhance satisfaction
- Assisted customers with returns and exchanges
- Operated cash register efficiently during busy hours
- Ensured accuracy of cash drawers during closing
- Organized and replenished shelves to enhance product visibility
Education
High school diploma -
Simon Sanchez High School
Yigo, GU05-2020
Skills
- Infant care
- Child Development
- Parent Communication
- Record keeping
- Customer support
- Restaurant operations
- Supervision Experience
- Behavior Management
- Writing Skills
- Social Media Management
- Event Planning
- Microsoft Office
- Record Keeping
- Food preparation
- Activity Planning
- Bartending (2 years)
- Busser (3 years)
- Host/Hostess (Less than 1 year)
- Banquet Experience (1 year)
- Child Supervision
- Sanitation practices
- Child Safety Standards
- Empathy skills
Certification
- Health Certificate January 2021 to January 2023
- Alchohol & Beverage License November 2020 to October 2023
Assessments
- Sales skills — Proficient September 2020 Influencing and negotiating with customers Full results: Proficient
- Customer service — Proficient January 2021 Identifying and resolving common customer issues Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Daycare Worker
Precious Ones Learning Center
07.2023 - 10.2023
Bartender/Server/Banquet Server
RIHGA Royal Laguna Guam Resort
02.2023 - 07.2023
Manager
IHOP
02.2022 - 02.2023
Server
Longhorn Steakhouse
03.2021 - 07.2022
Pump Attendant & Cashier
SGH corporation
10.2020 - 08.2021
High school diploma -
Simon Sanchez High School