Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Jordan

Slidell,LA

Summary

Dedicated and resilient Healthcare Professional with over 7 years of expertise in patient support roles and proven leadership capabilities. Well versed in clinical operations, healthcare delivery , and organizational implementations. A detail oriented individual experienced in coordinating projects, programs and improvement with a strong focus on patient satisfaction and safety.

Overview

7
7
years of professional experience

Work History

Patient Access Manager

Tulane Medical Center
05.2021 - Current
  • Lead a team of over 25 employees across more than 4 departments, managing day to day administrative and operational functions.
  • Implement new quality standards and procedures to minimize errors, maximize patient satisfaction, and ensure compliance with regulations.
  • Conduct presentations and meetings for project development and adherence to policies.
  • Collaborates with senior leadership on projects to improve patient care and physician operations.

Patient Service Specialist

Ocshner Medical Center
10.2018 - 05.2021
  • Managed patient information and confidential medical records in compliance with HIPPA standards.
  • Contributed to the reduction of account receivables by adhering to policies and procedures.
  • Onboarded new hires efficiently for various software and extensive knowledge of insurance plans.

Patient Registration Coordinator

New Orleans East Hospital
04.2017 - 10.2018
  • Collected and entered patient demographic and insurance data into computer data bases.
  • Facilitated communication between patients and various departments and staff.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations

Education

Masters of Healthcare Administration -

Louisiana State University At Shreveport
Shreveport, LA

Bachelor of Science -

Dillard University
New Orleans, LA

Skills

  • Colleague Engagement
  • Issue Resolution
  • Cross Functional Collaboration
  • Performance Improvement
  • Conflict Management
  • Staff Training
  • Organization and Time Management

Timeline

Patient Access Manager

Tulane Medical Center
05.2021 - Current

Patient Service Specialist

Ocshner Medical Center
10.2018 - 05.2021

Patient Registration Coordinator

New Orleans East Hospital
04.2017 - 10.2018

Masters of Healthcare Administration -

Louisiana State University At Shreveport

Bachelor of Science -

Dillard University

Similar Profiles

CREATE PROFILE
Jada Jordan