Jada Keeling
San Juan,TX
Summary
People-oriented Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Chartwells Compass Group
Edinburg, TX, TX
02.2023 - 10.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
Volunteer Clerical Assistant
Chartwells Compass Group
Edinburg, TX
12.2023 - 02.2024
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Streamlined administrative tasks by creating detailed spreadsheets and document templates for volunteer use.
- Assisted in event planning and coordination, ensuring successful outcomes and positive experiences for attendees.
- Managed incoming calls and directed inquiries to appropriate staff members, resulting in effective communication within the organization.
Kids Activities Team Member
Kids Academy LLC
Pharr, TX
01.2022 - 01.2023
- Assisted in the set-up of activities for children, such as arts and crafts projects.
- Facilitated group games for large groups of kids and ensured everyone was included.
- Provided guidance to younger campers when needed during activities.
- Encouraged positive behavior among participants at all times.
- Instructed campers on safety rules before engaging in any activity.
- Monitored the area to ensure a safe environment while participating in activities.
- Organized supplies and materials needed for each activity prior to their start time.
- Helped facilitate team building exercises throughout the day.
- Conducted daily check-ins with parents to discuss their child's progress and development.
- Maintained an inventory of all supplies used for activities and restocked as necessary.
- Created fun, interactive lessons plans that kept children engaged in learning new skills.
Education
Associate of Applied Science - Human Resources Management
South Texas College
Mcallen, TX04.2025
Skills
- Customer-Oriented
- Inventory Control
- Shift reporting
- Schedule Management
- Continuous Improvement
- Project Management
- Cash handling ability
- Safety understanding
- Business Developmet
- Sales monitoring
- Training and mentoring
- Production Management
- Staff Motivation
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Volunteer Clerical Assistant
Chartwells Compass Group
12.2023 - 02.2024
Shift Supervisor
Chartwells Compass Group
02.2023 - 10.2024
Kids Activities Team Member
Kids Academy LLC
01.2022 - 01.2023
Associate of Applied Science - Human Resources Management
South Texas College