Jada Mills
Sicklerville,NJ
Summary
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Overview
7
7
years of professional experience
Work History
TSA Officer
Department Of Homeland Security, TSA
Philadelphia, PA
05.2022 - Current
- Addressed emergency situations encountered following policies, procedures and strategies.
- Responded to emergency and non-emergency calls relayed from dispatcher or supervisor.
- Prepared and submitted detailed reports for official assignments and investigations.
- Completed mobile and foot patrols in assigned area to identify and deter criminal activities.
- Directed traffic to maintain safe and orderly traffic flow.
Taco Bell Shift Manager
Summerwood Corp.
Glassboro, NJ
01.2016 - 05.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
Bachelor Degree - Criminal Justice
Stockton University
Absecon, NJ05.2022
Skills
- Protecting People and Property
- Public Safety
- Maintaining Order
- Active Listening
- Reading Comprehension
- Critical Thinking
- Social Perceptiveness
- Microsoft Office Suite Proficiency
- Team Development
- Time Management
- Microsoft Excel
Timeline
TSA Officer
Department Of Homeland Security, TSA
05.2022 - Current
Taco Bell Shift Manager
Summerwood Corp.
01.2016 - 05.2022
Bachelor Degree - Criminal Justice
Stockton University
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