High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
TSA Officer
SMF International Airport
Sacramento, CA
09.2024 - Current
Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
Conducted investigations into complaints from customers or employees regarding violations of company policy.
Monitored all operations for potential security risks and threats.
Drafted reports outlining findings from investigations and recommending corrective action.
Supervised subordinate staff in carrying out daily duties and activities.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Responded to emergency situations by dispatching appropriate personnel to address the incident.
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TSA Officer
Kahului Airport
Kihei, HI
04.2022 - 09.2024
Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
Conducted investigations into complaints from customers or employees regarding violations of company policy.
Monitored all operations for potential security risks and threats.
Drafted reports outlining findings from investigations and recommending corrective action.
Supervised subordinate staff in carrying out daily duties and activities.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Responded to emergency situations by dispatching appropriate personnel to address the incident.
Cashier
Foodmaxx Supermarket
11.2018 - 03.2022
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Ensured compliance with all safety regulations within the store environment.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Operated cash register or POS system to receive payment by cash, check and credit card.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.
Food Service
Golf Land Sunsplash Water Park
05.2018 - 10.2018
Performed basic food service duties such as stocking supplies, setting up trays, and cleaning equipment.
Evaluated quality assurance measures related to food service operations in order to identify areas needing improvement.
Provided hospitality services such as food service or beverage distribution.
Conducted food service sanitation inspections to ensure compliance with safety regulations.
Communicated effectively with supervisors about any issues or concerns related to food service operations.
Education
A.A. in Audio sound & Commercial Music -
American River College
Bachelor of Science - Criminal Justice Administration
Mechanical Engineering Section Head at Airport International Group (AIG) – Queen Alia International AirportMechanical Engineering Section Head at Airport International Group (AIG) – Queen Alia International Airport
Manager for Flagship Inc at CVG Airport - Cincinnati/Northern Kentucky International AirportManager for Flagship Inc at CVG Airport - Cincinnati/Northern Kentucky International Airport