Summary
Overview
Work History
Education
Skills
References
Activities
Certification
Timeline
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Jonathan Pimentel

Citrus Heights,CA

Summary

High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.

Overview

6
6
years of professional experience
1
1
Certification

Work History

TSA Officer

SMF International Airport
Sacramento, CA
09.2024 - Current
  • Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
  • Conducted investigations into complaints from customers or employees regarding violations of company policy.
  • Monitored all operations for potential security risks and threats.
  • Drafted reports outlining findings from investigations and recommending corrective action.
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Responded to emergency situations by dispatching appropriate personnel to address the incident.

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TSA Officer

Kahului Airport
Kihei, HI
04.2022 - 09.2024
  • Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
  • Conducted investigations into complaints from customers or employees regarding violations of company policy.
  • Monitored all operations for potential security risks and threats.
  • Drafted reports outlining findings from investigations and recommending corrective action.
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Responded to emergency situations by dispatching appropriate personnel to address the incident.

Cashier

Foodmaxx Supermarket
11.2018 - 03.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.

Food Service

Golf Land Sunsplash Water Park
05.2018 - 10.2018
  • Performed basic food service duties such as stocking supplies, setting up trays, and cleaning equipment.
  • Evaluated quality assurance measures related to food service operations in order to identify areas needing improvement.
  • Provided hospitality services such as food service or beverage distribution.
  • Conducted food service sanitation inspections to ensure compliance with safety regulations.
  • Communicated effectively with supervisors about any issues or concerns related to food service operations.

Education

A.A. in Audio sound & Commercial Music -

American River College

Bachelor of Science - Criminal Justice Administration

CSU Sacramento
Sacramento, CA

Skills

  • Dedicated
  • Dependable
  • Hardworking
  • Team player
  • Musician
  • Audio sound recording
  • Investigation leadership
  • Investigation Management

References

  • Johnalynn Fujieda, Kahului Airport, 04/2022 - current, (808) 250-6685, Johnalynnfujieda@dhs.tsa.gov
  • Guisseppe Podesta, Foodmaxx Supermarket, 11/2018 - 03/2022
  • Roseann Garayalde, Landscaping & Maintenance, 05/2018 - 10/2018, (916) 988-2408

Activities

  • Volunteer, Roseville Soup Kitchen, 12/2018 - current
  • Camp Counselor, Cops and Kids Summer Youth Program, 04/2004 - 10/2018

Certification

  • wildfires
  • bomb

Timeline

TSA Officer

SMF International Airport
09.2024 - Current

TSA Officer

Kahului Airport
04.2022 - 09.2024

Cashier

Foodmaxx Supermarket
11.2018 - 03.2022

Food Service

Golf Land Sunsplash Water Park
05.2018 - 10.2018
  • wildfires
  • bomb

A.A. in Audio sound & Commercial Music -

American River College

Bachelor of Science - Criminal Justice Administration

CSU Sacramento
Jonathan Pimentel