Jada Moore
Rochester,NY
Summary
Diligent worker, experienced with customer relationship management, ensuring high levels of customer satisfaction. Utilizing efficient communication techniques, creating a welcoming atmosphere to foster customer loyalty and relationships. Positive performance history of effectively collaborating with team members to achieve objectives and maintain a positive environment.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
University of Rochester, Strong Memorial Hospital
Rochester, New York
03.2023 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, promoting patient comfort and independence.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Supported nursing team in executing care plans, enhancing overall patient satisfaction.
- Trained new staff on best practices for patient care and safety protocols.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Sales Associate
Champs Sports
Rochester, New York
05.2021 - 05.2024
- Assisted customers in selecting products, ensuring satisfaction and repeat business.
- Accurately processed transactions to enhance operational efficiency.
- Conducted inventory checks regularly to ensure stock availability and accuracy.
- Maintained knowledge of current promotions to provide informed recommendations to customers.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized racks and shelves to maintain store visual, engage customers, and promote specific merchandise.
Cashier
Burger King
Rochester, New York
01.2019 - 11.2021
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining cleanliness and organization of establishment.
- Prepared customer orders by assembling drinks and packaging food.
- Greeted customers entering the store and responded promptly to customer needs.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Learned cash handling procedures to ensure accurate financial transactions.
Education
High School Diploma -
Spencerport High School
Rochester, NY06-2020
Some College (No Degree) - Health Studies Clinical
Monroe Community College
Rochester, NYSkills
- Problem solving
- Exceptional customer service
- Teamwork and collaboration
- Time management
- CPR certification
- Guest relations
Timeline
Patient Care Technician
University of Rochester, Strong Memorial Hospital
03.2023 - Current
Sales Associate
Champs Sports
05.2021 - 05.2024
Cashier
Burger King
01.2019 - 11.2021
High School Diploma -
Spencerport High School
Some College (No Degree) - Health Studies Clinical
Monroe Community College
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