Motivated and detail-oriented professional with a strong foundation in customer service, technical support, and fast-paced work environments. Seeking to leverage these skills as a Medical Assistant student.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Macy's
09.2023 - Current
Prepared shipments by moving, scanning, sorting, and labeling quickly while being accurate
Loaded and unloaded shipment trucks
Ensured workstation is kept clean and organized
Housekeeper
Meadowbrook Nursing and Rehab
08.2025 - 02.2026
Ensured the cleanliness and sanitation for up to 30 patients including bathroom and living spaces
Engaged with patients and their families in a friendly manner
Achieved a positive survey of 98% from patients for cleanliness and attentiveness
Retail Associate
Walgreens
06.2023 - 09.2023
Achieved 100% compliance to company guidelines by restocking shelves and facing products
Provided courteous customer service in every area of the store
Operated a checkout line associated with retail equipment such as a barcode scanner
Customer Service/ Tech Support
ADT
10.2022 - 06.2023
Answered calls at a high- volume pace 60+ calls a day
Provided basic and high-level technical support for customers
Remained courteous and calm, even during moments of customer dissatisfaction
Registered customers for a variety of programs
Food Service/ Lead Manager
Stone Mountain Park
12.2019 - 10.2022
Worked in a fast-paced restaurant while passionately keeping customers satisfied