Jada Mosley

Removed all boxes and related trash from sales floor and processed through compactors.

• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Stocked designated items on shelves, end caps and displays.

• Greet customers and input returns and help customers with different returning and online ordering needs
• Managed over 50 customer calls per day
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Complete different closing task such as shutting down register and making sure all money has been properly accounted for
• Zone different departments in store to make sure everything was properly set up and clean for opening shift and customers
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Operate gas pumps and lottery terminal to ring up sales
• Managed efficient cash register operations.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Tracked substitutions and informed customers of changes.

• Duties were to operate cash register to ring up customers and disperse cash
• Assisted customers with their purchases and made recommendations
• Assisted in stocking good and supplies that came into store
• Monitored store for theft and made sure isles were clean