Jada Neal
Snellville,GA
Summary
Driven Certified Pharmacy Technician with 6 years of experience and success in working within fast-paced retail and hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy and expand in experiences such as Compounded and IV Mixtures. Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kaiser Permenante
Conyers , GA
03.2024 - Current
- Verified accuracy of medication labels before they were dispensed to customers.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Answered telephones to respond to questions or requests.
Certified Pharmacy Technician
Northside Hospital Atlanta
Atlanta, GA
06.2021 - 12.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures for Non-sterile compounding in work setting
Pharmacy Technician
CVS Pharmacy
Suwanee, GA
11.2019 - 06.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Prepared bills for insurance companies and submitted required paperwork.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Assisted in training new employees on pharmacy procedures.
Education
High School Diploma -
Georgia Cyber Academy
GA06-2019
No Degree - Pharmacy Technician Continuing Education Program
Gwinnett Technical College
Lawrenceville, GASkills
- Patient Data Management
- Comprehensive Medication Review
- Telephone Communication Skills
- Transaction Processing Skills
- Medication Formulation Skills
- FDA Regulatory Knowledge
- Hazardous Medication Record Keeping
- Pharmaceutical Cost Analysis
- Medication Administration
- Pharmacist Assistance
- Insurance reconciliation
- Drug safety
- Billing support
- Pharmacology
- Drug monitoring
- Stocking shelves
- Verifying orders
- Drug inventory management
- Experienced in Creating Medication Labels
- Pharmacy and customer records management
- Proficient in Compounding Practices
- Medication dispensing
- Dosage form preparation
- Knowledge of HIPAA Regulations
- Pharmacy law compliance
- Pharmaceutical calculations
- Insurance billing
- Immunization certified
- Effective Multitasking
- Calm under pressure
- Teamwork and collaboration
- Written communication
- Verbal communication
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Georgia Pharmacy Technician - Since 2019
- Immunization Certified (2019); recertified in 2025
- BLS certification
Languages
1,1,5
Languages
English
Native/ Bilingual
American sign language
Elementary
Spanish
Limited
References
References available upon request.
Timeline
Pharmacy Technician
Kaiser Permenante
03.2024 - Current
Certified Pharmacy Technician
Northside Hospital Atlanta
06.2021 - 12.2024
Pharmacy Technician
CVS Pharmacy
11.2019 - 06.2021
High School Diploma -
Georgia Cyber Academy
No Degree - Pharmacy Technician Continuing Education Program
Gwinnett Technical College
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