Jada Orchulli
Cramerton,NC
Summary
Motivated and results-driven leader with a strong background in management, customer service, and team development. Experienced in supervising staff, training new hires, and creating positive onboarding experiences that boost engagement and retention. Skilled in streamlining operations, fostering collaborative work environments, and delivering exceptional customer and employee satisfaction. Adept at coaching teams to achieve performance goals while maintaining a supportive and inclusive workplace culture.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Bridge Property Management
05.2022 - Current
- Supervised leasing staff and coordinated daily property operations to ensure efficiency and tenant satisfaction.
- Trained and supported new team members on company policies, leasing procedures, and tenant communication standards.
- Consistently exceeded monthly collection goals (95%+) by coaching staff on effective billing and customer engagement strategies.
- Led community events and resident initiatives, fostering strong tenant relationships and enhancing the resident experience.
- Implemented process improvements that streamlined workflows and reduced operational risks.
Primary Assistant Teacher
Charlotte Montessori School
03.2021 - 05.2022
- Supported classroom operations while mentoring new teaching assistants to ensure smooth arrival, dismissal, and daily routines.
- Collaborated with lead teachers to create a positive learning environment, encouraging engagement and participation.
- Fostered strong communication with parents, staff, and leadership to maintain trust and alignment on student success.
- Assisted in training volunteers and substitute staff, ensuring consistency in classroom standards and student care.
Retail Sales Manager
Ulta Beauty Inc.
06.2018 - 06.2020
- Supervised, trained, and developed a high-performing team of associates, improving sales results and customer satisfaction.
- Led onboarding for new hires, delivering training on sales, customer service, and operational procedures.
- Executed in-store events to boost customer engagement and build brand presence.
- Monitored store performance metrics and coached staff to consistently exceed sales and service goals.
- Partnered with external brands and oversaw merchandising strategies to drive profitability in the mass business category.
Education
Bachelor Of Science - Business Management
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2018
Skills
- Team Leadership & Staff Supervision
- New Hire Training & Onboarding
- Employee Coaching & Development
- Customer & Employee Experience Management
- Conflict Resolution & Problem Solving
- Process Improvement & Workflow Optimization
- Performance Metrics & Goal Achievement
- Strong Communication & Interpersonal Skills
Timeline
Assistant Manager
Bridge Property Management
05.2022 - Current
Primary Assistant Teacher
Charlotte Montessori School
03.2021 - 05.2022
Retail Sales Manager
Ulta Beauty Inc.
06.2018 - 06.2020
Bachelor Of Science - Business Management
East Stroudsburg University of Pennsylvania
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